Domestic Abuse Support Worker (Drugs, Alcohol & Mental Health)

About The Role
Are you a patient and caring individual looking to further your career in Social Care? We're looking for people experienced in Drug, Alcohol and/or Mental Health Support to join the team as a Support Worker on a full time, fixed term contract.
At South West Surrey Refuge we are dedicated to providing comprehensive, good quality housing services, support and resettlement for women and children fleeing domestic abuse.
The Domestic Abuse Support Worker will provide individuals with intensive, high levels of specialist support (i.e.

drug/alcohol/mental health) needed to maintain their accommodation in refuge.

You will support clients to develop their resilience and coping strategies, and their understanding of risk and positive risk taking.
You will empower clients to effectively engage with external agencies.
This post is only open to female applicants as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010
What you will be doing: 

  • Supporting a caseload of clients with their varying needs
  • Using creativity, innovation and flair to arrange a wide range of activities and/or outings for the women and engage them in participation, providing a platform for their skills and strengths to be developed and recognised.
  • Participating in strengths-based assessment with applicants, facilitating the co-production of a person-centred plan, enabling individuals to achieve their goals and aspirations and the opportunity to identify and develop their talents.
  • Developing and maintaining good professional working relationships with internal colleagues and external service providers, creating close and productive partnerships in order to aid the provision of good quality support services and create a professional image of Saha
About the Service 
The refuge provides temporary, emergency accommodation for single women and women and children fleeing domestic abuse.

The refuge provides a place of safety in a warm, friendly environment where women and children are supported in coming to terms with and recovering from the abuse they have experienced, rebuilding their confidence and self-esteem and gaining and maintaining the skills and confidence necessary for independent life in the community.
What our staff say
"I started off on a 1 year temporary contract covering maternity leave and I never ended up leaving!  I have been here 10 years this year and I still love the job I do.

Our work team is small but we all genuinely care about each other as well as the clients and the service we provide.

It is so pleasing to see so many women leave our service empowered and independent for a new life post abuse".
"The staff team are dedicated to supporting our residents and also are really supportive of each other which is very important.

 It is so rewarding to see our clients’ confidence soar and to watch them grow.

In most cases by the time the women leave the refuge they are ready to start their new lives without fear".
"I have now reached retirement age but having been here 17 years,  I still don’t feel ready to leave.

There is something so special about this work  that always makes me want to carry on for a bit longer!"

About The Candidate
What we're looking for: 
Experience / Interests:  
  • A good understanding of domestic abuse and it’s effects on women and children
  • Experience of or knowledge related to working with vulnerable people or groups
  • Experience of working with clients who experienced trauma
  • Proven capacity to deal successfully with difficult and complex situations
  • Understanding of wider support and funding facilities available for vulnerable clients
  • Capacity to understand individual support plans, personal development programmes and need and risk assessment
The benefits on offer
In return for helping to transform lives, we’ll give you access to some great benefits.

These include:
  • £100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service
  • 26 days annual leave rising to 31 days
  • An extra day off on your birthday
  • A High Street discount scheme (great savings both on and off-line)
  • Pension with life assurance
  • Discounted private medical insurance
  • Loans available for financial emergencies
  • Occupational Sick Pay
  • A full Induction package and training relevant to the role
  • Long service awards from 2.5 years
  • Support to learn and develop your career

What happens next?
If you would like to be part of the Saha story, please apply now, by clicking on “Apply” and if you need any support in completing your application, please contact

About The Company
A registered social landlord and one of the leading providers of supported housing in the UK, Saha is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. 
Saha is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.
Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour.

In order to succeed, however, we need the right people in place.

Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement.

services to our residents.

That’s where you come in.
As an equal opportunities’ employer, Saha is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We invite and welcome applications to apply for Saha opportunities without concern of bias or discrimination. 
We reserve the right to close this vacancy early if we receive sufficient applications for the role.Therefore, if you are interested, please submit your application as early as possible

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