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Hard Services Maintenance Manager

Hard Services Maintenance Manager – FM Service Provider – Iconic Building - Central London - up to 60K 

Would you like to work for an established, stable building maintenance contractor?

Do you have experience of managing iconic and historic buildings? 

One of the established names in the commercial building maintenance industry is looking to recruit a Hard Services Maintenance Manager to look after a large iconic building in Central London, close to Liverpool Street.

The building is one of the most recognised and well known buildings in the city with a mix of both historic and modern day architecture and technology. 

They are looking for an experienced Hard Services Maintenance Manager who will be able to provide a first class customer service and be able to organise, manage and motivate their engineering team; as well as supporting the senior management.

The role will also be reporting directly into the Account Director and will also work alongside two other managers.

The role will also be responsible for managing two supervisors and eight multi-skilled engineers.

The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows:

  • Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio/contract responsibilities.
  • Ensure contractual levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated on the internal monthly contractual review meetings with the senior management team.
  • Ensure contractually agreed KPIs / SLAs are met.
  • Attend strategic contractual/operational meetings with the client on a weekly basis, or as required.
  • Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPIs and SLAs as necessary.
  • Provide leadership and management to the site team as necessary.
Applicants for this role must be able to meet the following criteria:

  • Recognised apprenticeship and fully electrically or mechanically qualified to recognised level ie C&G, HNC/HND.
  • Proven experience and involvement in managing mobile businesses.
  • A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions.
  • Must be a team player committed to working in a quality and professional environment.
  • Strong people management skills.
  • Excellent written and verbal communication skills.