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Contract Support

Contract Support (Hybrid Working)  - FM Provider - Glasgow - Up to £28,000 depending on experience

CBW are currently recruiting for a Contract Support to be based in Glasgow.  The successful candidate will have strong financial experience i.e.

WIP reports, invoicing, purchase orders, chasing debt etc.

Permanent position

Hours of work:
08:00am - 17:00pm - Monday - Friday

Travel as and when required to the Glasgow office
Key duties and responsibilities:

  • Providing support to the client and answer calls and emails in a professional and timely manner
  • Create accurate MA and EW POs
  • Prepare extra works and maintenance billing in accordance with SOX Compliance
  • Daily review and process supplier invoices
  • Determine the nature, priority of faults based on information provided by the client
  • Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders
  • Complete weekly Financial Report and Monthly Contract Review reports to a high standard and in a timely manner
  • Managing the supply chain and drive them to attend within required SLA’s
  • Driving the engineering team to attend to all callouts within required SLA’s
  • To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this
  • Liaise and keep informed the senior management on all aspects of contract problems and regularly update on all financial issues.

    Inclusive of; Consumable Spend nearing budgets, Issues with margins, Aged WIP that won’t be Billed
  • Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations
    Monitoring calls received from the customer through to call completion and updating records
  • Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA’s.
  • Ensure QHSE documentation is maintained and readily available using company systems
  • Manage system as a key user on site including PPM records, reactives and reporting
  • Promote and maintain company culture throughout the team
  • Maintain people records such as new starters, leavers, general staff changes, contact details, etc
  • Effective communication with all levels of internal teams and external customers
  • Familiar with daily operations and the specific scope of the contract
To be considered:

  • Proficient in Outlook, Word, Email, Excel, Access and Powerpoint 
  • Experience using dynamics, concept, maximo
  • Previous contract support in a similar FM environment 

  • Start: 29/03/2023
  • Rate: £24000 - £28000 per annum
  • Location: Glasgow,Scotland
  • Type: Permanent
  • Industry: Secreterial
  • Recruiter: CBW Staffing Solutions
  • Contact: Louise McLaren
  • Tel: 07528568186
  • Email: to view click here
  • Reference: V-35128
  • Posted: 2023-03-29 15:02:03 -

  • View all Jobs from CBW Staffing Solutions