Customer Account Manager

Customer Account Manager

Role:            Customer Account Manager

Location:     Remote (required to be in Bedford once a month)

Salary:         £25,000 to £30,000 + bonus 

My client provide a government approved framework to enable public sector organisations to purchase ICT equipment.

They are currently going through a period of growth and are therefore looking to recruit a Customer Account Manager to manage incoming enquires and look after selected existing customer accounts 

Experience/skills required;

• Minimum 2 years in a Customer Service or Account Management role dealing with customer orders and suppliers
• Self-aware and able to adapt own behaviours to build customer relationships
• Able to prioritise conflicting demands on their time
• Not afraid to ask for help if it’s needed
• Self-starter – ability to work alone without supervision
• Team player – willing to pick up work without needing to be asked when teammates are overloaded
• Excellent interpersonal and communication skills
• High levels of attention to detail

• Less than 1 hour’s commute from Bedford or happy to commute to Bedford 1 time a month for the monthly meeting
• Previous public sector role
• Previous experience in more than one of procurement/education/health/IT
• CIPS accredited/trained
• Project management