Customer Ambassador / Automotive Showroom Host job in Cambridge, Cambridgeshire

Salary: £23,000

As a Customer Ambassador, you will be an integral member of the Sales Team.

Your key responsibilities will include:

• Championing and maintaining a culture of customer excellence; ensuring that the expectations and requirements of all customers are delivered upon.
• Managing customer facilities and be able to confidently offer available resources, tailored to the customer needs.
• Taking an interest in brand awareness and changes affecting the market place and industry.
• Preparing for scheduled customer appointments appropriately – liaising with the relevant departments.
• Handing the customer over to the appropriate person in a polite, personalised and professional manner passing on any relevant information to aid the smooth transition from one to another.
• Taking an active interest in the sales and aftersales departments and develop professional relationships to ensure up to date and relevant knowledge and processes are referred to with customers and a ‘one business’ approach is maintained.