Customer Service

Customer Service - Facilities company - £19,000 - Thornliebank 

Do you have experience in outbound and inbound calling?

Have you got good administration skills? 

Are you looking to join a friendly team?  

CBW have a great new opportunity for an office administrator to join a friendly and driven team to help support them with answering the phones and doing general administration duties.   This is a great office based position working the hours Monday - Friday 09.00 - 17.00 

Duties & Responsibilities: 

• Answering calls and transferring to the relevant teams 
• Making outbound calls to book appointments (not sales) 
• Booking customer property assessments
• Confirming of assessments via phone, email, post and text 
• Maintaining customer databases
• Booking accommodation 

• Experience of inbound and outbound calls 
• High level of customer service experience
• Good administration skills 

• Salary £19,000 
• On-site parking 
• 28 days holiday 
• Company pension