Account Manager

Area Contract Manager – Commercial Maintenance – London - 65k + Car allowance
 
Would you like to work for an established, stable building maintenance contractor?

Do you have experience of managing multi-site contracts?

One of the established names in the commercial building maintenance industry is looking to recruit a multi-site contract manager to look after a number of key commercial properties in around Central and West London. 

They are looking for an area contract maintenance manager who will be able to provide a first class customer service and be able to organise, manage and motivate their team.

The role will also be reporting directly to the area general manager and will be responsible for managing six commercial buildings in the West End and Central parts of London.

Time will be spent based on each of the locations with the option to work from home when needed.


The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows:

• Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio/contract responsibilities.
  
  
• Ensure contractual levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated on the internal monthly contractual review meetings with the senior management team.
  
  
• Ensure contractually agreed KPI's / SLA's are met.
  
  
• Attend strategic contractual/operational meetings with the client on a weekly basis, or as required.
  
  
• Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPI's and SLA's as necessary.
  
  
• Provide leadership and management to the site team as necessary.
  
  

• Recognised apprenticeship and fully electrically or mechanically qualified to recognised level ie C&G, HNC/HND.
  
  
• Proven experience and involvement in managing mobile businesses.
  
  
• Experience of managing soft services.
  
  
• A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions.
  
  
• Must be a team player committed to working in a quality and professional environment.
  
  
• Strong people management skills.
  
  
• Excellent written and verbal communication skills.