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Administration Officer

About You
Do you have experience of inputting data and the use of database systems, ideally in support of a Town Planning function?
Are you competent in the use of GIS, records management and ICT systems?
Are you a team player that enjoys the challenge of prioritising tasks in a methodical manner and working at pace to tight deadlines?
Do you have excellent communication and interpersonal skills?
If so, read on ...
You will need to be a dedicated team player with an eye for detail.

You will ideally have experience in a planning administrative role in a Local Planning Authority or equivalent public body.

You will also need to be competent in reading plans, use of ICT systems and GIS, and proficient at data validation, processing and records management processes.
You will have a good level of English and be confident dealing with customers, both verbally and in writing.

You will have a flexible approach to work, be clear thinking and thorough with good organisational skills and the ability to work at pace, accurately and methodically to maintain our high standards, with regard for deadlines, due process and procedure.
We don’t expect candidates to meet every single desired qualification.

If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

About The Role
This is a great opportunity to work for one of Britain’s major statutory consultees, as part of a small and friendly team.

The Planning team at the Coal Authority plays an important role in providing advice to around 181 local planning authorities across England, Scotland and Wales, helping to ensure that the risks associated with historical coal mining are taken into account when new development is proposed.

In turn this helps to ensure the stability of property and public safety.
We receive over 10,000 planning consultations each year.

As Administration Officer, you will be involved in a range of work streams including registration of planning consultations onto our bespoke IT system, digitising site boundaries, assisting with handling customers enquires and ensuring adequate and efficient storage of data.  The work needs to be completed accurately and at pace, with strict adherence to approved procedure and compliance with external deadlines. You will be an invaluable member of the team and will assist in ensuring that we operate an efficient and effective service.  
Please note that this role will require a basic DBS check

About The Coal Authority
Our benefits:

  • A market leading pension scheme - our employer contribution rate is around 27%!
  • Adoption or shared parental leave of 26 weeks full pay (subject to qualifying criteria)
  • Employee Assistance Programme
  • Diversity Network Groups
  • Mental Health Allies
  • Civil Service Sports and Social club
  • Employee discounts
  • Annual medicals
  • £15 per month towards wellbeing
  • A recognition scheme, where you receive extra money or vouchers
  • Flexi-time to give employees freedom to vary their hours around personal preferences and commitments.
  • Holiday allowance – 27.5 days annual leave, plus the ability to flex an extra 6 days in addition to 8 public holidays
  • On-site free parking, tea, coffee and soft drinks in the Mansfield office
  • Sponsorship and professional qualifications support
  • Professional subscriptions paid
Working with us:
We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours.

Please feel free to talk about what flexibility means to you at your interview.
With a genuine commitment to flexible working, we believe that work life balance is incredibly important.
Who we are:
Here at the Coal Authority, we really are a great team to work with.

We’re united in our passion and commitment to make a better future for people and the environment in mining areas.
We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.
We are excited about what our future holds.

Our work is helping to develop a new sustainable source of renewable energy for the UK.

By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.
We truly are a supportive organisation where we all live and breathe our values.

We are inclusive, trusted and progressive in everything that we do
Equality, Diversity and Inclusion:
Here at TCA we don’t just accept difference – we celebrate it, support it, and thrive on it for the benefit of our colleagues, our customers and our communities.

We are proud to be an inclusive employer.

We are committed to developing a supportive, inclusive, caring and positive community.

We encourage applications from people from different backgrounds, identities, cultures and beliefs.

Diversity is vital to our success and innovation and is fundamental to our values of being trusted, inclusive and progressive.
As part of our commitment to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the minimum selection criteria who are disabled or from a minority ethnic community.

If you require any reasonable adjustments or alternative format application forms you can get in touch with us by contacting the team by email at or by phone on 01623 637000.

  • Start: 03/02/2023
  • Rate: £19,959 - £21,264
  • Location: Mansfield,England
  • Type: Permanent
  • Industry: Public_Sector
  • Recruiter: The Coal Authority
  • Contact: Admin The Coal Authority
  • Tel: 01623 637149
  • Email: to view click here
  • Reference: 0076
  • Posted: 2023-02-03 17:12:03 -

  • View all Jobs from The Coal Authority