Helpdesk Administrator

Helpdesk Administrator – Cambridge, Robinson Way – FM Service Provider – Temp to Perm - £26,000 - £28,000 per annum

 

CBW are currently recruiting for an experienced Helpdesk Administrator looking to take on the next challenge in their career.

One of our key clients is looking for three hardworking, ambitious individuals to join the team and grow within the company.

 


Hours of work


08:30am – 17:00pm – (30 minutes unpaid break) Monday – Friday (Weekend off) – Working full time in the office

 

Key duties and responsibilities:

• Support the Helpdesk by receiving calls, logging on the FM Support System, feeding through to operational staff and reporting back to the end user/customers.
• Support the planned maintenance programme by printing off job dockets and returning to the system when complete.
• To ensure sub-contractors are signed in and issued with required keys and passes and make sure they are returned at the end of each day.
• To raise purchase order on Maximo and receipt items when necessary.
• Provide administrative support to the department
• To raise Purchase orders, receipt any goods on Maximo and to process invoice queries within Edifice (Webcycle)
• To assist in the preparation of reports and documents as required, maintaining confidentiality at all times.
• Maintaining the filing system and support in saving compliance evidence
• To comply with the Company’s Policies, Management Plans and Procedures
• To fulfil Health & Safety responsibilities by adherence to the requirements of the Company & Health & Safety Policy and Health & Safety Management Plans
• To support the Company's Quality Policy Statement and actively participate in the achievement of Company and personal Quality objectives
• To undertake such other duties appropriate to the level and character of work as may reasonably be required within the Department / Service.
  
  Significant permanent changes in duties will require agree revisions to be made to this Job Description