Helpdesk Administrator

Immediate Temporary Helpdesk Administrator - FM Service Provider - Regents Street - Central London - £28,000 - £32,000 (negotiable) 

CBW are currently recruiting for Temp Helpdesk Administrator looking to take on the next challenge in Facilities Management.

One of our key clients is recruiting for a temporary Helpdesk to work up to three months.

 

Hours of work:     

08:00am - 17:00pm - Monday - Friday (Weekend off)   

2 Month temp  Pay (negotiable on experience) 
Starting Immediately!   

Key duties and responsibilities -

• Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.
• Check and maintain FM Helpdesk Inbox
• Schedule reactive and help desk call outs.
• To review jobs received during the working day and allocate accordingly to Engineers.
• Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting data
• Support the Office & Contract Managers in the administration & delivery of departmental objectives
• Attending to queries should they arise
• General administration support
• Raising Corrective maintenance tasks following on from PPM completed tasks
• Organisation of day-to-day work to ensure that all key tasks are fulfilled
• Departmental administrative housekeeping Support with the provision of information in relation to internal procedures to enable the department to add value to the Contract
• To work with the system that supports the Procurement Process, providing assistance to ensuring the accuracy and efficiency of data and communications

• Previously worked as a Helpdesk
• Experience with calls outs
• Possess a professional attitude and business attire at all times.
• Able to produce work of the highest standard and prepared to learn new skills in order to achieve a quality outcome.
• Self-Motivated
• Ability to make decisions and use own initiative.
• Can–do attitude.