Helpdesk Administrator

Immediate Temporary Helpdesk Administrator - FM Service Provider - Regents Street - Central London - £28,000 - £32,000 (negotiable) 

CBW are currently recruiting for Temp Helpdesk Administrator looking to take on the next challenge in Facilities Management.

One of our key clients is recruiting for a temporary Helpdesk to work up to three months.


Hours of work: 

08:00am - 17:00pm - Monday - Friday (Weekend off)   

2 Month temp  Pay (negotiable on experience) 
Starting Immediately!   

Key duties and responsibilities -

  • Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.
  • Check and maintain FM Helpdesk Inbox
  • Schedule reactive and help desk call outs.
  • To review jobs received during the working day and allocate accordingly to Engineers.
  • Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting data
  • Support the Office & Contract Managers in the administration & delivery of departmental objectives
  • Attending to queries should they arise
  • General administration support
  • Raising Corrective maintenance tasks following on from PPM completed tasks
  • Organisation of day-to-day work to ensure that all key tasks are fulfilled
  • Departmental administrative housekeeping Support with the provision of information in relation to internal procedures to enable the department to add value to the Contract
  • To work with the system that supports the Procurement Process, providing assistance to ensuring the accuracy and efficiency of data and communications
Requirements -
  • Previously worked as a Helpdesk
  • Experience with calls outs
  • Possess a professional attitude and business attire at all times.
  • Able to produce work of the highest standard and prepared to learn new skills in order to achieve a quality outcome.
  • Self-Motivated
  • Ability to make decisions and use own initiative.
  • Can–do attitude.
Please send your CV to katie at CBW Staffing Solutions for more information.

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