Apcoa Parking UK
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Operations Manager

Operations Manager - £36,000 - Harrow - Full-time - permanent

Do you have experience in Operational Management? Are you looking for a varied and interesting role? Are you a natural leader with good communication skills?

If you answered yes, then keep reading!

An exciting opportunity has arisen for an Operations Manager to be responsible for the daily management of APCOA car park operations. 

You will divide your time between the London Northwest University Healthcare NHS Trust three hospital sites – Northwick Park, Central Middlesex & Ealing Hospitals.

This is an excellent chance to join a dynamic and growing company and support & grow APCOAs operations with the Trust and beyond. This role will be based mainly at Northwick Park Hospital in Harrow.

What you'll do:

  • You will manage a team of car park operatives across the three sites.
  • Responsible for all elements of team’s development and performance inclusive of coaching, appraising and disciplinary support.
  • You will also manage a ‘cash hub’ & liaise closely with external partners.
  • You will manage the recently launched Staff Parking Portal and lead on all admin queries
  • You will manage fleet vehicles assigned to the site.
  • You will be creating monthly reports and ad-hoc reports as & when required.
  • You will be manging clients’ expectations and attending regular client meetings.
  • You will carry out weekly H&S site inspections and put in place corrective action plans to address any issues.

  • You will address any areas of underperformance and put in place corrective action plans to address these. 
  • You will be responsible for maintenance & cleanliness of all car parks across the Trusts estate.
What you'll bring:

Experience in Operations Management and Supervision roles.
Confident & Competent to develop beneficial relationships with the client, senior managers, and key stakeholders.
Competence to work under pressure, with a positive and resilient nature.
Able to prioritise workloads in a fast-changing work environment.
Excellent leadership skills.
Have a hands-on can-do approach. 
You will be literate & numerate with an eye for detail.
IT literate with experience of using MS Office packages (Word, Excel, Outlook, PowerPoint).
Well-developed people management skills.
Excellent communication and interpersonal abilities. 
Full clean driving licence essential.
Does this sound like you? Click "apply" today and one of our team will be in touch shortly.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.

We offer a motivating work environment where successes are shared.

With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work

  • Start: 16/12/2022
  • Rate: £36,000 per annum
  • Location: Harrow,England
  • Type: Permanent
  • Industry: Management
  • Recruiter: Apcoa Parking UK
  • Contact: APCOA Admin
  • Tel: 018 95 27 25 00
  • Email: to view click here
  • Reference: 1508
  • Posted: 2022-12-16 14:19:08 -

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