Helpdesk Administrator

Helpdesk Administrator - Leading Service Provider - Rochester, Kent - 3 Month Temporary Contract - Up to £14.00 per hour depending on experience

CBW are currently recruiting for a temporary Helpdesk Administrator looking to take on the next challenge in Facilities Management.

One of our key clients is looking for a hardworking, ambitious individual to work for the company on a three month contract basis.   

08:00am - 17:00pm - Monday - Friday (Full time in the office)   

Temp - 3 Months   

Key duties and responsibilities - 

• Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.
• Check and maintain FM Helpdesk Inbox
• Schedule reactive and help desk call outs.
• To review jobs received during the working day and allocate accordingly to Engineers.
• Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting data
• Support the Office & Contract Managers in the administration & delivery of departmental objectives
• Attending to queries should they arise
• General administration support
• Raising Corrective maintenance tasks following on from PPM completed tasks
• Organisation of day-to-day work to ensure that all key tasks are fulfilled
• Departmental administrative housekeeping Support with the provision of information in relation to internal procedures to enable the department to add value to the Contract
• To work with the system that supports the Procurement Process, providing assistance to ensuring the accuracy and efficiency of data and communications