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Business Support Manager

Business Support Manager - Canary Wharf, London - FM Service Provider - £30,000 per annum   

CBW are currently recruiting for an Business Support Manager to be based in a large financial blue-chip building.

The Business Support Manager will have a key role which involves implementation of policies, support the production of documents, reports and presentations.

Your duties will be wide ranging and therefore the client will need a highly organised individual to support the team, confident, assertive and personable.   

Hours of work:   

08:00am - 17:00pm - Monday - Friday   

Key duties and responsibilities: 

  • Supporting management i.e Account Lead and Operations Manager
  • Managing 1 Operations Administrator 
  • Supporting HR and conduct job discussion & investigations
  • Assist with recruitment of cleaning operatives and on-boarding new starters
  • Daily Site Attendance (Lateness & Sickness)
  • Log all Helpdesk request in a timely manner 
  • Assist with producing of monthly operational reports for clients 
  • Managing regular reports - KPI performance 
  • Submit permit and DRS ticket to work requirements 
  • Processing and ordering materials/uniform and liaising with suppliers
  • Maintain and file all documents required 
  • Coordinate and liaise with internal and external contractors
  • Develop of nre process and tools for the account 
  • Accountable for creation on ways to storing documentation - eliminating paper waste 
  • Inventory - track equipment, maintenance and repairs arrange PAT test
  • Reporting all accidents and incidents to the H&S and line Management 
  • Timesheets - Processing wages and overtime
  • Raise, record and update quotes 
  • Produce monthly PO report for account management review 
Experience 
  • 5 years experience in Administrator of office services 
  • General understanding of Cleaning Services related takes within an FM environment 
  • Computer literate in Microsoft (Word, Excel, Powerpoint) & Sharepoint or Web based applications 
  • Strong attention to details 
  • Punctual / strong work ethic across all areas 
  • Able to work tight deadlines and targets 
  • Excellent written and verbal communications skills
Please send your CV to katie at CBW Staffing Solutions for more information.