Business Support Manager

Business Support Manager - Canary Wharf, London - FM Service Provider - £30,000 per annum   

CBW are currently recruiting for an Business Support Manager to be based in a large financial blue-chip building.

The Business Support Manager will have a key role which involves implementation of policies, support the production of documents, reports and presentations.

Your duties will be wide ranging and therefore the client will need a highly organised individual to support the team, confident, assertive and personable.   

Hours of work:   

08:00am - 17:00pm - Monday - Friday   

Key duties and responsibilities: 

• Supporting management i.e Account Lead and Operations Manager
• Managing 1 Operations Administrator 
• Supporting HR and conduct job discussion & investigations
• Assist with recruitment of cleaning operatives and on-boarding new starters
• Daily Site Attendance (Lateness & Sickness)
• Log all Helpdesk request in a timely manner 
• Assist with producing of monthly operational reports for clients 
• Managing regular reports - KPI performance 
• Submit permit and DRS ticket to work requirements 
• Processing and ordering materials/uniform and liaising with suppliers
• Maintain and file all documents required 
• Coordinate and liaise with internal and external contractors
• Develop of nre process and tools for the account 
• Accountable for creation on ways to storing documentation - eliminating paper waste 
• Inventory - track equipment, maintenance and repairs arrange PAT test
• Reporting all accidents and incidents to the H&S and line Management 
• Timesheets - Processing wages and overtime
• Raise, record and update quotes 
• Produce monthly PO report for account management review 

• 5 years experience in Administrator of office services 
• General understanding of Cleaning Services related takes within an FM environment 
• Computer literate in Microsoft (Word, Excel, Powerpoint) & Sharepoint or Web based applications 
• Strong attention to details 
• Punctual / strong work ethic across all areas 
• Able to work tight deadlines and targets 
• Excellent written and verbal communications skills