This job has been posted for more than 30 working days and has expired.

Cleaning Supervisor

Evening Cleaning Supervisor – Charing Cross, Central London - FM Service Provider - £25,531 per annum

Exciting opportunity for a Cleaning Supervisor to work for an established cleaning company situated in Charing Cross. CBW is currently recruiting for a Cleaning Supervisor to be based in a large commercial building.

The successful candidates will have a proven track record in cleaning within a commercial building.

Shifts & Hours of Work

14:30pm - 23:00pm - Monday - Friday - 40 hours per week - 1 hour unpaid break   

The successful candidate will be on a weekend cover rota, typically one weekend in every four working 08:00am - 18:00pm.

You will also be required to be flexible regarding working hours which may be dictated by major events throughout the year and will include further weekends.   

Team  

Team of 20 cleaners & cleaning supervisors working morning and daytime.



Key duties & Responsibilities

  • The supervision of front-line operatives representing the client
  • Daily liaison with the Visitor Experience Team (primarily Duty Managers) attending regular meetings as directed by line management
  • Feedback to line management regarding service delivery issues and overall perception of service delivery
  • Undertake regular service audits
  • React to all requests from the client or management team within the specified time frame
  • Ensure that all operations are conducted safety and appropriate risk assessment is conducted for non-recorded activities
  • Notice and report any H&S issues that may arise within the estate
  • Assist the Cleaning & Services Managers in delivering a fully compliant operation
  • Meet regularly with The Cleaning Manager to discuss service delivery and the changing requirements for the estate
  • Support the delivery of training to the soft services team
  • With the Cleaning Manager, conduct performance reviews and appraisals
  • Monitor and complete accurate registration of attendances and the rescheduling of cleaning staff to cover absences, lateness and holidays
  • Note and report any general maintenance issues across the estate
  • Be flexible in covering planned and unforeseen absence by colleagues    
Requirements
  • Minimum of 3 years experience in a similar role 
  • Previous expereince of supervising operations in a demadning enirnoment 
  • Customer service focused 
  • Excellent communication skils both verbally and written 
  • Excellent interpersonal skills 
  • Knowlegde and applications of relevant standards and legislation such as COSHH, risk assessment, hygiene standards and health & safety management 
Please send your CV to katie at CBW Staffing Solutions for more information.