Hospitality Area Manager

Hospitality Area Manager - to oversee accommodation, hostel and lodges - Salary 40K for an Individual Manager - ISLE of SKYE

What an exciting opportunity to represent a privately owned business who have a new opportunity for an area manager to join a new leisure business in the Isle of Skye.  

The site consists of Bed and Breakfast accommodation, hostel and lodges and there is exciting growth plans in place for more lodges to be added to this vastly wide site. 

Duties include:

  • Managing customer relations, ensuring they exceed customer expectations
  • Assisting with staff training
  • Organising staff rotas according to need of the business
  • Ordering stock and managing supplier relationships
  • Delivering team objectives and motivating the team to achieve them
  • Delegating responsibilities effectively
  • Establishing (and maintaining) and enjoyable & positive working environment
  • Identifying and solving problems before they escalate with quick thinking
  • People, people - who lead by example
  • An excellent history of exceeding customer service expectations
  • Working as a team and on their own initiative, being pro active
  • Knowledge of appropriate and relevant Health and Safety Regulations
  • Maintaining a high standard of hygiene and adhere to COSHH guidelines
  • Excellent written, verbal and non-verbal communication
  • Strong communication and interpersonal skills
  • Role includes: reception work (phone calls, check-in/out, booking system, emails), cash handling/reporting, supervising and where needed stepping in to support housekeeping & light maintenance work.

    Cooking/serving breakfasts.
To be considered:

  • Previous experience of running a leisure business within the accommodation / hospitality sector - B&Bs / hotels / lodges
  • Previous management of staff ( site team currently has 10) 
  • Excellent guest service experience 
  • Love of the outdoors 
  • Driving license 
  • In return:
  • Competitive salary 
  • Accommodation / bills and food paid for 
  • Lifestyle that will come with breathtaking views 

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