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Neighbourhood Manager - South West



re you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people and creating sustainable communities? Are you a positive, people-oriented team player who thrives on getting the best deal possible for tenants and developing their strengths, talents and the community they live in?

If so, saha has an exciting opportunity for a Neighbourhood Manager role based in the South West
 
At saha, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation.

This rewarding, stretching role gives you the opportunity to work with and positively influence services for our tenants within our general need stock. 
You will:
• Be at the forefront of delivering excellent services and improving resident satisfaction across all schemes within your area
• Seek out and develop partnerships within your patch area to benefit saha and tenants
• To deliver effective tenancy sustainment, resident engagement, customer satisfaction and community development
• Deliver an efficient an effective housing management service to tenants and meet Key Performance indicators in relation to voids and arrears
• Take ownership of geographical generic patch and be solution focused to provide services to internal and external partners
• Work proactively with residents when dealing with anti-social behaviour and Safeguarding concerns
• Ensure tenants needs and problems are identified early and responded promptly to enable people to sustain their tenancies
 
The benefits on offer
In return for helping to transform lives, we’ll give you access to some great benefits.

These include:

  • 26 days annual leave rising to 31 days
  • An extra day off on your birthday
  • A High Street discount scheme (great savings both on and off-line)
  • Pension with life assurance
  • Discounted private medical insurance
  • Loans available for financial emergencies
  • Occupational Sick Pay
  • A full Induction package and training relevant to the role
  • Long service awards from 2.5 years
  • Support to learn and develop your career

About The Candidate
We're looking for someone who is passionate about tenants, thrives in a fast-paced environment, and has an unshakeable positive, can-do attitude with a high level of resilience.

You will be:
• A confident, capable communicator with knowledge of a range of methods to problem solve
• Able to inspire and engage others, and enhance learning through reflection and positive risk taking.
• A natural people-person and team player.
• Excited by developing and implementing savvy new ideas.
• Unfazed by having several competing priorities to manage.
• Able to use technology in day-to-day work.

What happens next?
If you would like to be part of the Saha story please apply now, by clicking on “Apply” and if you need any support in completing your application, please contact peopleservices@saha.org.uk


About The Company
A registered social landlord and one of the leading providers of supported housing in the UK, saha is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.

Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour.

In order to succeed, however, we need the right people in place.

Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement.

services to our residents.

That’s where you come in.

As an equal opportunities’ employer, Saha is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We invite and welcome applications to apply for Saha opportunities without concern of bias or discrimination