Driven Motor Jobs

Service Administrator

Service Admin job in Braintree, Essex

Full Time, Permanent
Monday to Friday, 8am - 6pm

Making workshop booking appointment via inbound / outbound calls and email.

· Up-selling and cross-selling additional products and services.
· Working to a high level of customer service at all times.
· Complete booking confirmation calls within 24 hours of appointment.
· Complete follow-up calls within 24 hours of completion to confirm the customers satisfaction levels have been met.

Correspond with Aftersales Manager where necessary.
· Liaising with customers to let them know when parts have arrived and arrange booking to be replaced.
· Booking in cars for MOT's and service.
· Regular communication with Service Department to confirm quality and quantity of bookings.
· Any other ad hoc duties when required.

Ideal candidate: Excellent communication skills; able to remain positive and focused during busy spells; forward thinking and keen to learn with an interest in development and progression; take pride in appearance; hardworking; punctual; reliable; ability to use own initiative; must have a ‘can do’ attitude; polite and courteous.

Possibility to progress to Service Advisor position.

Working week 8am - 6pm Monday - Friday.

No Weekends/Bank Holidays

If you have the relevant experience for the role of Service Advisor, click apply to send your CV to Sam at Driven Motor Jobs or call 07867 125855

Driven Motor Jobs

  • Start: 22/09/2022
  • Duration: n/a
  • Rate: £22000 - £25000 per annum
  • Location: Braintree,England
  • Type: Permanent
  • Industry: Automotive
  • Recruiter: Driven Motor Jobs
  • Contact: Sam Roberts
  • Tel: 01603 717858
  • Email: to view click here
  • Reference: CM2171
  • Posted: 2022-09-22 10:07:06 -

  • View all Jobs from Driven Motor Jobs

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