Service Administrator

X2 Service Administrators  - FM Service Provider – Upminster, East London – £25,000 plus 

Exciting opportunity to work for an FM service provider situated in Upminster, Essex.

I am currently recruiting for two Service Administrator where your duties will include compliance, general admin, and phone calls, payroll and all aspects of finance.

In return the company is offering further training and the opportunity to work for a great company.  

Hours of work 

08:30am - 17:30pm

Must be able to drive due to the location - Parking on site 



23 days holiday 

The successful candidate will have experience working as an administrator. 

Key duties & responsibilities

  • Joint first point of contact
  • Liaising with clients and sub-contractors to schedule appointments and arrange access
  • Using various client portals
  • Using internal bespoke software for diary appointments
  • Liaising with engineers and clients via email and phone call
  • Responding to client call out requests within SLA’s
  • Liaising with the supervisor to organising the engineer’s diaries
  • Contract renewals
  • Updating sub-contractor contract forms
  • Processing quotes for clients and sending for approval
  • Following up outstanding quotes
  • Processing weekly service sheets and reports
  • Scanning all relevant documentation and uploading
  • Setting up new PPM Contracts/Manuals
  • Processing correspondence and certificates for clients
  • Raising purchase orders for materials/services required
Personal Attributes
  • Must have Admin experience 
  • Open, Honest and Trustworthy.
  • Possess a professional attitude and business attire at all times.
  • Able to produce work of the highest standard and prepared to learn new skills in order to achieve a quality outcome.
  • Self-Motivated
  • Ability to make decisions and use own initiative.
  • Can–do attitude.
  • Understand the importance of following policy and procedure
Please send your CV to Katie at CBW Staffing Solutions or more information.

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