Receptionist

Receptionist FTC
£15,116.64 including LWA (full time equivalent £22,674.96)
25 hours per week, Monday to Friday 13:00 to 18:00 as a Receptionist
The Foundry, 17 Oval Way, Vauxhall, SE11 5RR
Permanent


The Post

The Receptionist will work as part of a two-person reception team and will play an important ‘front of house' role at The Foundry, an office building and conference centre in the South-East region.

The centre is managed by Ethical Property on behalf of the Social Justice and Human Rights Centre Limited, a Limited Company and single-purpose vehicle (SPV).

The Receptionist will play an important role in welcoming visitors to the Foundry and supporting our tenants and conference users.

You will be line-managed by the Conference sales administrator.


Your duties will include:


Access, Security and Deliveries
, Being the first point of contact for visitors to the centre
, Welcoming visitors, issuing name badges, and ensuring that all visitors sign in, announcing their arrival and directing them to the appropriate tenant organisation or meeting room
, Ensuring security procedures are followed in the centre, and that all building visitors/contractors sign in/out
, Notifying tenants when deliveries arrive in the building
, Taking deliveries of Royal Mail post, sorting, and distributing it to tenant organisations and ensuring that outgoing post is collected every evening
, Ensuring special arrangements are made for postal collections and deliveries during public holidays
, Keeping reception areas clear and tidy at all times and ensuring main fire exits are not obstructed
, Booking and overseeing disable car parking spaces


Communications
, Answering phones and directing calls to other staff and tenants
, Acting as a point of contact for tenants' queries and communicating these effectively to the relevant Foundry staff
, Helping to establish and maintain excellent communication with tenant organisations and conference users
, Ensuring an effective handover is made between shifts
, Ensure contact information is kept up to date for each organisation, including phone list, tenant representatives, directors, first aid and fire marshal contacts, etc.


Conferencing & Facilities
, Assisting with the administration of our meeting room booking facilities (including conference phone, projectors, cables, remote control, flipcharts, etc.)
, Covering for Conference Sales Administrator when they are in training or absent
, Ensure that the photocopier, franking machine, and other communal facilities are in good working condition to include ordering supplies, ensuring spares and credits on the account and organising any necessary maintenance visits
, Highlight any issues with the communal facilities to the Centre Manager


Marketing, administration and purchasing
, Monitor photocopier and franking machine usage for the centre and ensure any other tenant re-charges are sent to the finance department on monthly basis in an accurate and good timely manner
, Ensure meter readings are recorded every month
, Responsibility for the procurement of ‘good value soft' services and supplies for the cluster (office equipment, cleaning, stationary supplies, waste & recycling provision, tenant services etc)
, Assisting with other administrative duties as and when required


Other responsibilities
, Working within the company's procedures and policies
, Assist with tenants move in/out process
, Working to improve the services we provide to tenants
, Working to improve the company's social and environmental objectives
, Covering for other members of the reception team when they are in training, on holiday, etc
, Other duties commensurate with the post
, Attending company-wide events, such as the annual staff conference
, Other duties as required, in line with the role


Person Specification


You are a welcoming, proactive and organised person who enjoys the challenges of being the first point of contact.


Essential skills and experience:
, You have previous experience as a receptionist
, You communicate clearly both verbally and in writing and have experience of communicating with diverse groups of people
, You have the ability to act quickly and effectively using your own initiative
, You are able to recognise when you need to seek guidance from your manager or another colleague
, You are a team-player
, You have good organisational skills and the ability to prioritise work, multi-task and remain flexible
, You are trustworthy, personable and reliable
, You are committed to providing a consistently good standard of service to tenants and visitors
, You are able to maintain a professional standard of presentation and communication at all times
, You have strong IT skills, including experience of using Microsoft Office software for work purposes


Contractual Details


This is a Part-Time, FTC with a three-month probationary period.

The post is part-time based on 25 hours per week.

The salary will be £15,116.64 including LWA (full-time equivalent £22,674.96).


Benefits include 25 days holiday entitlement pro-rata for the first year in addition to all public bank holidays.

We offer a 3% to 7% company contribution to a pension, a free company bicycle scheme with bicycle maintenance costs, season ticket loans, interest-free personal loans, as well as other benefits.


To continue your application, please click 'Apply'


  • Start: ASAP
  • Rate: Up to £15116.00 per annum
  • Location: London, England
  • Type: Contract
  • Industry: Secreterial
  • Recruiter: 2MES
  • Contact: 2M Employment Solutions
  • Tel: 02392 387722
  • Email: to view click here
  • Posted: 2022-09-05 23:30:01 -

  • View all Jobs from 2MES


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