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Service Coordinator

Service Coordinator-Belfast-Permanent (39 hours)-25-28k DOE

CBW has an excellent opportunity for a Service Coordinator to join an expanding facilities company in the Belfast area.

The main objective of this role is to be proactive in the allocation and co-ordination of reactive, planned and service installation works between Clients and Engineering staff.

Below are the full details of the role including the great benefits you will receive working for the company. 

Key responsibilities:

  • Call Handling
  • Allocation of jobs to Field Technicians and subcontractors
  • Review of electronic time sheets for Field Technicians
  • Pending call reporting and escalation
  • Co-ordination of Field Technician revisits
  • Co-ordinating and distribution of maintenance visits
  • Issuing of pre-planned maintenance scheduled to Clients / Service Managers
  • On-call administration and updates
  • Arranging reactive and pre-planned maintenance appointments direct with end user
  • Client portal updating
  • Set-up and amendments to maintenance contracts
  • Manage and reduce all WAIT info.
  • Achieve monthly maintenance KPI’s
  • Liaise with Service / Operations Managers re KPI performance
  • Creation of job packs issuing to Service / Operations Managers
  • Raising PO’s and issuing to sub-contractors
  • Goods Received Note updates to CPA
Person Specification:

  • Administration Experience
  • Computer Literacy Skills
  • Adaptable and flexible in approach to work required
  • Excellent Interpersonal Skills
  • Reliable
Benefits

  • 25-28K DOE
  • 33 days holiday
  • Private healthcare
  • Pension
  • Childcare vouchers
  • Gym membership discount 
Please apply below or contact leona@cbwstaffingsolutions.com for more details. 


  • Start: 05/08/2022
  • Rate: £25000 - £28000 per annum
  • Location: Belfast,Northern Ireland
  • Type: Permanent
  • Industry: Secreterial
  • Recruiter: CBW Staffing Solutions
  • Contact: Leona Clark
  • Tel: 01312617740
  • Email: to view click here
  • Reference: V-33771
  • Posted: 2022-08-05 09:55:03 -

  • View all Jobs from CBW Staffing Solutions