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Senior TSG Analyst

Senior Technical Support Analyst (Shift Work) 


Role:            Senior Technical Support Analyst (Shift Work) 

Location:     Northampton 

Salary:          £40,000 to £47,000 + car allowance 

My client, a leading financial services organisation, are looking to recruit a Senior Technical Support Analyst to provide second line technical support to their Operations teams, client systems and business users.

This role requires shift work; three week shift pattern consisting of two weeks of day shift (07:00-15:00) and one week of evening shift (15:00-23:00)


Key Skills and Experience:

• Excellent knowledge of Windows Desktop & Server Operating Systems

• Excellent working knowledge of Dell Desktop / Laptop and Server hardware

• Excellent understanding and working knowledge of server and desktop virtualisation technologies

• Excellent working knowledge of Anti-virus products (Preferably Symantec)

• Excellent verbal and written communication skills at all levels

• Excellent organisational & time management skills

• Excellent attention to detail

• Proven aptitude for writing documentation and creating processes


Any of the following would be highly advantageous; 

• ITIL Foundation Certification in Service Management

• ITIL Practitioner is desirable

• Microsoft Certified: Azure Fundamentals (AZ-900)

• Microsoft Certified: Azure Administrator Associate (AZ-104)

• Microsoft MCSA Certified is desirable

• VMware VCP Certified is desirable

• Microsoft MCSE Certified or higher is desirable


  • Start: 15/07/2022
  • Rate: £40000 - £47000 per annum, Benefits: + car allowance
  • Location: Northampton,England
  • Type: Permanent
  • Industry: IT
  • Recruiter: BPM Tech Limited
  • Contact: Hannah Wood
  • Tel: 01484 717739
  • Email: to view click here
  • Reference: V-36983-1
  • Posted: 2022-07-15 14:44:37 -

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