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Sales Administrator

Sales Administrator
Location: 2 days in the office (Wilmslow) the rest working from home.
Salary: £20,500


We are Citation.

We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years.

Passionate about service, we're on a mission to revolutionise our colleague's and client's experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.


We truly are the “best company” to work for because we employ brilliant people and give them every chance to shine!


We are currently in growth mode and looking for an additional person to come in and support our contact centre sales team in an Administration is capacity.

The role will be a mixture of taking inbound calls and providing admin support to the sales team.


So, we are looking for customer service-driven individuals who are self-managing and love working with databases and spreadsheets.

If this best describes you, read on!


The Role
, To answer all Inbound calls from prospective clients and allocate them to the relevant people and departments.
, Allocate all Inbound enquiries to the relevant people and departments in a timely, effective manner.
, To check all Inbound appointments are correctly processed, via the system.
, Using Salesforce to allocate any web/chat leads and allocate accordingly to the sales team.
, Ensure accurate processes are followed and suggest any improvements.
, Liaising with your team and other departments (mainly marketing) to help increase performance.
, You will ensure all incoming calls and emails are dealt with efficiently.
, Pull information from our system to produce reports and spot trends for management to understand and action.


About you….

You will have excellent customer service skills and the ability to multi-task.

You'll have great attention to detail and time management skills.

We are a fast-moving company so you'll need to be able to work at pace but most importantly you will have a positive, ‘can do' attitude and a proactive approach.


Why choose us?
We are one of the top 100 employers in the UK - we value our colleagues and offer heaps of support and development opportunities within our growing business.

Working for Citation, you will have access to 25 days holiday plus your birthday off work, childcare vouchers, gym membership discounts, healthcare cash plan, the opportunity to purchase extra leave, pension contributions and more.


Don't delay in applying!


  • Start: ASAP
  • Rate: Up to £20500.00 per annum
  • Location: Manchester, England
  • Type: Permanent
  • Industry: Secreterial
  • Recruiter: 2MES
  • Contact: 2M Employment Solutions
  • Tel: 02392 387722
  • Email: to view click here
  • Posted: 2022-07-12 23:30:02 -

  • View all Jobs from 2MES