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Temp to perm Helpdesk Administrator

Temp to perm Helpdesk Administrator - FM Service Provider -  Euston, London - £25,000 - £30,000 per annum

Exciting opportunity for a Helpdesk Administrator to work for an established FM service provider situated very close to Euston, London.

The main duties for both roles will include all aspects of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentation/Invoices and answering calls and emails.

In return the company is offering a competitive salary, further training and the opportunity to work for a great company!

The successful candidate will be able to start immediately and have previous experience working as a Helpdesk Administrator. 

Hours of work

Monday to Friday (08:00am to 17.00pm)

Key duties & Responsibilities

  • Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.
  • Check and maintain FM Helpdesk Inbox
  • Schedule reactive and help desk call outs.
  • To review jobs received during the working day and allocate accordingly to Engineers.
  • Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting data
  • Support the Office & Contract Managers in the administration & delivery of departmental objectives
  • Attending to queries should they arise
  • General administration support
  • Raising Corrective maintenance tasks following on from PPM completed tasks
  • Organisation of day-to-day work to ensure that all key tasks are fulfilled
  • Departmental administrative housekeeping Support with the provision of information in relation to internal procedures to enable the department to add value to the Contract
  • To work with the system that supports the Procurement Process, providing assistance to ensuring the accuracy and efficiency of data and communications
  Please send your CV to Katie at CBW Staffing Solutions for more information.