Quality Improvement Lead

An outstanding new job opportunity has arisen for a committed Quality Improvement Lead to work for one of UK's leading healthcare providers based in the South East region with extensive travel throughout



You will be working with services that need additional and expert support to achieve higher levels of good quality service user care and optimum regulatory outcomes





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*To be considered for this position you must be educated to a degree level or equivalent and have experience of managing and leading ‘good' adult social care services

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As the Quality Improvement Lead your key responsibilities include:



  • To work intensively with all sites considered to be in ‘turnaround' to drive continuous and sustainable quality improvement

  • Ensure the appropriate support and coaching is provided to identified site teams that is targeted to assist them to build the capacity and capability to enable the implementation of action plans to ensure sustained quality improvement

  • Exercise strong practice leadership in a style and manner consistent with the company's values, sharing best practice, positively influencing colleagues at all levels, and encouraging reflective practice and a culture of continuous improvement

  • Support with and monitor regulatory compliance and quality of care at identified sites to ensure risk is proactively identified and addressed, governance processes are in place and effectively applied, and the monitoring of implementation of action plans to ensure all sites are offering high quality care and are sufficiently prepared for regulatory and commissioner inspections

  • Be responsible for the quality induction of all new Home Manager's and Deputy Home Manager's and other professional colleagues as directed

  • Work with the relevant Managing Director or Operations Director to investigate and respond to complaints and serious incidents regarding sites and ensure the identification, sharing and implementation of any lessons learned as appropriate



The following skills and experience would be preferred and beneficial for the role:



  • Relevant industry experience at a management level and previous experience of managing a group of staff

  • Experience of discussing issues with, and presenting findings to, management teams

  • Evidence of having implemented practices which have resulted in positive outcomes for people with complex needs and/or long term conditions

  • Strong report writing skills with the ability to present information and recommendations in a clear and logical way

  • A valid UK driving licence is essential for the role and is regular CPD to ensure the role holder is up to date and credible in a wide range of areas



The successful Quality Improvement Lead will receive an excellent salary of £45,000 per annum.

This exciting position is a Full Time role working 40 hours a week.

In return for your hard work and commitment you will receive the following generous benefits:




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*Car Allowance of £4,200

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  • 25 days annual leave plus bank holidays (at commencement of employment)

  • A group Personal Pension Plan (GPPP)

  • Private Medical Insurance Scheme

  • Life Assurance

  • Free meals while on duty

  • Care first - Employee Assistance Services

  • Continuous learning and development

  • Childcare vouchers

  • Career development

  • Personal health insurance

  • An employee assistance programme

  • Voluntary benefit



Reference ID: 4339


To apply for this fantastic job role, please call on 0121 638 0567 or send your CV




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