Apcoa Parking UK

Customer Service Assistant

The Role
An opportunity has arisen for a Car Parking Attendant to work from our Birmingham area sites, covering continuous staff holidays.

Car parking attendants are a key part of our team and are responsible for the smooth and safe running of our car parks. When not assisting one of our sites, you will be required to attend training sessions to ensure APCOAs high standards of service are kept.
You will be responsible for ensuring our sites continue to deliver a high standard of service, including overseeing the correct use, cleanliness, and front-line maintenance of each site when present.
Perfect for someone who is looking for hours to fit in around their lifestyle - all applicants welcome.
What you'll do:

  • Assist the Area Supervisor and Site staff in ensuring the car park is maintained and managed to comply with the service level agreement (SLA) between APCOA and The Bridges.
  • Maintain a clean and safe environment inside the car park and on its approaches by car and on foot.
  • Responsible for providing a quality service during shift, responsible for operational control of the car park office / and all associated IT and communication systems at all times whilst on duty.
  • Responsible for first line maintenance of all parking equipment whilst on duty.
  • Responsibility for litter picking of all internal and external areas – paying particular interest in the “front of house” approach routes.
  • Enforce APCOA policies and procedures ensuring they are implemented and interpreted effectively, meeting legislative, business and good practise requirements.

    To work unsupervised outside of “normal office hours”, as per work schedule.
  • Be customer focused, proactive and aware of health and safety.
What you'll bring:
  • Previous customer service experience
  • A positive and proactive attitude
  • Reliable and trustworthy 
  • Good numeracy skills
  • Good communication skills
What we'll offer you:
  • £9.50 per hour
  • Pension
  • Training and development
  • Flexible hours

  • Start: 15/06/2022
  • Rate: £9.50 per hour
  • Location: Birmingham,England
  • Type: Permanent
  • Industry: Customer_services
  • Recruiter: Apcoa Parking UK
  • Contact: APCOA Admin
  • Tel: 018 95 27 25 00
  • Email: to view click here
  • Reference: 1044
  • Posted: 2022-06-15 13:35:00 -

  • View all Jobs from Apcoa Parking UK

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