Admin & Contract Support

Immediate Temporary Contract Support & Part time Administrator - FM Service Provider – Ipswich, Nacton 

Exciting opportunity for an Administrator and Contract Support to work for a FM service provider situated in Ipswich, Nacton. In return the company is offering a competitive salary, further training and the opportunity to work for a great company.



Immediate Part time Temporary Administrator position details below:  

20-25 hours per week, between Monday – Friday 8-5pm (Would prefer the successful candidate to be in every day if possible so 5 hours per day)  

Pay: Up to £22,000 per annum pro rata    Key duties and responsibilities:

• Use of Microsoft Word and Excel, intermediate standard.
• Administrational processes and procedures.
• Liaising with clients
• Quotes
• Purchase orders
• Scheduling Engineer
• CAFM System Concept
• General Admin

• Managing deadlines and KPIs
• Ordering materials from suppliers and arranging delivery.
• Updating client portals and databases, including statuses of jobs and tracking progress.
• Keeping everyone informed as to progress and resolution dates.
• Setting up new contracts on the system to enable service dates, invoicing and satisfaction of service.
  
  Chasing subcontractors for renewal prices and negotiating prices for the next coming year.
• Logging jobs and dispatching to the relevant engineer / allocating and organising their diaries
• Liaise with suppliers and in house engineers to ensure works are carried out to specification Ordering materials for engineers
• Liaising with residents / clients / contractors and surveyors to provide regular updates on repairs Closing down repairs (updating notes) on inhouse database using KPIS and utilising the correct SOR codes
• Providing daily and weekly updates / reports to clients on completed and outstanding repairs
• Liaise with residents to carry out satisfaction surveys on completion of works
• Attending and providing feedback weekly monthly meeting with clients and internal Management
• Allocate reactive and planned maintenance tasks to correct resource
• Log all helpdesk interactions
• Inform management of recurrent problems
• Management of statutory documentation and deadlines
• Follow up with clients to ensure complete resolutions of issues
• Arranging access for subcontractors / visitors
• Planned preventative management