Admin & Contract Support

Immediate Temporary Contract Support & Part time Administrator - FM Service Provider – Ipswich, Nacton 

Exciting opportunity for an Administrator and Contract Support to work for a FM service provider situated in Ipswich, Nacton. In return the company is offering a competitive salary, further training and the opportunity to work for a great company.

Immediate Part time Temporary Administrator position details below:

20-25 hours per week, between Monday – Friday 8-5pm (Would prefer the successful candidate to be in every day if possible so 5 hours per day)  

Pay: Up to £22,000 per annum pro rata    Key duties and responsibilities:

  • Use of Microsoft Word and Excel, intermediate standard.
  • Administrational processes and procedures.
  • Liaising with clients
  • Quotes
  • Purchase orders
  • Scheduling Engineer
  • CAFM System Concept
  • General Admin
Temporary Immediate Contract Support position details below:   

08:00am - 17:00pm - Monday - Friday    Salary: £20,000 - £22,000 per annum 

Key duties and responsibilities
  • Managing deadlines and KPIs
  • Ordering materials from suppliers and arranging delivery.
  • Updating client portals and databases, including statuses of jobs and tracking progress.
  • Keeping everyone informed as to progress and resolution dates.
  • Setting up new contracts on the system to enable service dates, invoicing and satisfaction of service.

    Chasing subcontractors for renewal prices and negotiating prices for the next coming year.
  • Logging jobs and dispatching to the relevant engineer / allocating and organising their diaries
  • Liaise with suppliers and in house engineers to ensure works are carried out to specification Ordering materials for engineers
  • Liaising with residents / clients / contractors and surveyors to provide regular updates on repairs Closing down repairs (updating notes) on inhouse database using KPIS and utilising the correct SOR codes
  • Providing daily and weekly updates / reports to clients on completed and outstanding repairs
  • Liaise with residents to carry out satisfaction surveys on completion of works
  • Attending and providing feedback weekly monthly meeting with clients and internal Management
  • Allocate reactive and planned maintenance tasks to correct resource
  • Log all helpdesk interactions
  • Inform management of recurrent problems
  • Management of statutory documentation and deadlines
  • Follow up with clients to ensure complete resolutions of issues
  • Arranging access for subcontractors / visitors
  • Planned preventative management
Please send your CV to katie at CBW Staffing Solutions for more information.

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