Apcoa Parking UK
This job has been posted for more than 30 working days and has expired.

Customer Service- Civil Enforcement Officer

The Role
As a market leader in the Parking industry, we pride ourselves on offering tailor-made solutions to our clients.

We have award-winning learning and development teams.

Our Human Resources department coordinates our Investment in People strategy in which we currently hold Gold status, putting Apcoa Parking Services within the top 1% of UK companies.
We are currently looking for Civil Enforcement Officers to join our team.
What You'll do
To enforce all on-street permitted parking regulations in all controlled zones and Car Parks, in accordance with the Traffic Management Act 2004 on foot or by car/van
To issue penalty charge notices (PCN’s) using a hand-held computer terminal (HHCT) to vehicles found to be in contravention of the regulations
Car Park Duties including cash handling
To record, report and take appropriate action on any defects found in street furniture, including signs and road markings, or any suspect vehicles
To represent the Company and the Council by promoting good public relations, providing advice and information concerning parking related matters, whenever asked, in a courteous manner
To use your radio and equipment in a proper manner in accordance with procedures and safeguard same from damage and misuse
To ensure you present yourself for work, on time, and in full uniform which will be clean and free from creases
To follow any Health and Safety requirement in place or introduced within and regarding the workplace and on street
To assist the Company in the smooth running of our daily operation to company standards of operation
Be able to handle difficult situations in a calm and professional way

What You'll bring
Excellent customer service skills
Effective communication skills with good written and spoken English
Full and Clean Driving licence (not Essential)
Must enjoy working outdoors

What we will offer you
40 hours per week, 5 days out of 7 with overtime available
£9.50 hourly rate
Training and development
Full/part time roles available
Employee Discount Scheme
20 days Annual Leave Plus 8 Paid Bank Holidays
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.

With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.

  • Start: 16/05/2022
  • Rate: £18,532.80 per annum
  • Location: St Helens,England
  • Type: Permanent
  • Industry: Customer_services
  • Recruiter: Apcoa Parking UK
  • Contact: APCOA Admin
  • Tel: 018 95 27 25 00
  • Email: to view click here
  • Reference: 0979
  • Posted: 2022-05-16 14:43:03 -

  • View all Jobs from Apcoa Parking UK