Apcoa Parking UK

Assistant Contract Manager


As a market leader in the Parking industry, we pride ourselves on offering tailor-made solutions to our clients.

We have award-winning learning and development teams.

Our Human Resources department coordinates our Investment in People strategy in which we currently hold Gold status, putting APCOA Parking Services within the top 1% of UK companies.

We are looking to recruit a Assistant Contract Manager to work as part of the management team to ensure all operational requirements and service level agreements are met through all aspects of the contract ensuring quality standards and contractual requirements are maintained, acting as a direct link to the client and be fully aware of all Operational issues at the contract.

What you'll do:

  • Assist the Contract Manager in ensuring the smooth delivery of the contract with operational responsibility
  • Assist in budgeting and reviewing revenue and expenditure, fill out paper work delegated by the manager
  • Identify financial trends and instigating remedial action where necessary
  • Monitor budget and contract spend in relation to uniform, stationary and supplies ensuring effective cost control
  • Liaise with clients alongside the manager
  • To stand in for Contract Manager in their absence, taking accountability for the teams performance
  • Ensure all team give a positive service to the client and help to fulfil the contract
  • Management of resources including effective deployment of staff throughout the contract ensuring contractual requirements are met
  • Continuous monitoring of enforcement activity, involving regular reporting on key performance indicators to Contract Manager, identifying trends and instigating remedial action where necessary
  • Help manage the human resources of the team, i.e.

    recruitment and dismissing of staff if and when necessary in line with company policies and procedures
  • 1-1 reviews with team members to acknowledge performance and ensure they are reaching targets and delivering on their KPI’s
  • Help with recruiting and training of new staff members
  • Develop, coach and monitor the supervisory team in relation to cost control, supervisory skills, health & safety
  • Set objectives, conduct appraisals and identifying training needs for operational staff
  • Monitor and manage staff absence and lateness
What you'll bring:
  • Management role responsible for medium to large teams
  • Cost control and understanding of budgets and managing KPIs.
  • Managing Stakeholders
  • Worked within a people management and client facing role
  • Good leadership skills and ability to work well in a team of people
  • Good communication skills both verbally and in written form
  • Good Knowledge of Office 365 and associated applications such as teams, planner, word, excel, PowerPoint and SharePoint
  • Ability to present to management level
What we'll offer you:
  • 40 hours per week Monday to Friday
  • Starting Salary £40,000 per annum, raising to £42,000 after completion of the probationary period
  • 25 days holiday plus Bank Holidays
  • Training and Development
  • Pension
  • Employee discount Scheme
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.

With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.


  • Start: 20/04/2022
  • Rate: up to £42,000 per annum
  • Location: Southwark,England
  • Type: Permanent
  • Industry: Customer_services
  • Recruiter: Apcoa Parking UK
  • Contact: APCOA Admin
  • Tel: 018 95 27 25 00
  • Email: to view click here
  • Reference: 0920
  • Posted: 2022-04-20 16:41:02 -

  • View all Jobs from Apcoa Parking UK


Share Job