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Compliance and Quality Administrator

Black Country Women's Aid

Let us introduce ourselves…

Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.

Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.

All services are client and needs led.

The team:

Corporate Services are the “business hub” of BCWA where all the work ensures legal, financial, quality and contracts compliance and standards met.

The areas of business covered include;
, Governance including management of the Board of trustees
, Financial management and accounts
, Contract management and performance
, Community and corporate fundraising and sponsorship,
, Human resources and workforce development
, Fundraising, Human Resources, Training
, Communications/Marketing.

, Strategic planning/ development including individual service plans
, Central administration

The work undertaken by Corporate Services also underpins the direct services provided by our operational resources.

Since expansion and the successful award of contracts during the 2020's Corporate Services have become ever more integral to the development and success of the organisation.

BCWA is looking to expand the internal audit and assurance processes and resources.

Job Role

Job Title: Compliance and Quality Administrator
Position available: 1 full-time position (37.5 hours), based across the Black Country
Salary: £19,636.50 - £22,099.94
Closing date: 18th March 2022
All interviews will be held via Microsoft Teams

Is this you?

We are looking for a Compliance and Quality Administrator with excellent organisational skills.

The successful candidate should have outstanding verbal and written communication skills, experience of report writing using data to make fact-based recommendations as well as an understanding of risk assessments.

The Role:

The successful candidate will be working with the Executive Officer who will have direct management and oversight of the compliance framework for BCWA.

The Compliance and Quality Administrator will provide administrative support, updates on plans, identify and update risk assessments, audit against contracts, monitor systems to ensure that relevant standards are being met.

This is an important role where an attention to detail, ability to respond to work as it arises and an understanding of risk and compliance is essential.

If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you.

Important information for all positions

Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.

All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.

It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.

Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

The post holder must be female.

Employment checks

As a responsible employer we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:

Right to work in the UK
Under Section 8 of the Asylum and Immigration Act, we, as a responsible employer need to ensure that we do not employ anyone illegally.

To avoid discrimination we treat all job applicants equally.

We, therefore, ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.

A copy of these will be taken.

Once the successful candidate has been appointed the unsuccessful candidates documents will be destroyed confidentially.

You may be refused an interview if you do not bring the correct documents with you.


Following your interview, two employment references will be sought.

One of these should be your current or most recent employer.

If you have finished full-time education and you have no employer reference, we will accept a reference from:

, a professional from your centre of study, for instance, a teacher, lecturer or headteacher
, GP or health visitor
, a character reference from a person who knows you
, a civil servant from a government agency
, a bank manager


All positions are subject to DBS checks at the relevant level.


BCWA has adapted services during COVID to support victims of violence and abuse that meet all the latest Government guidance.

Personal Protective Equipment (PPE) is available at all our sites and distributed to all staff as appropriate.

Full details of the BCWA Risk Assessment can be found on our website.

Please read this as it provides the framework that we are delivering services against.

You will receive appropriate training to undertake the duties of the job on and on and offsite basis and all situations are risk assessed.

Management supervision, support and oversight is embedded in our practice to ensure all parties are kept safe.

  • Start: ASAP
  • Rate: £19636.00 - £22099.00 per annum
  • Location: Sandwell, England
  • Type: Permanent
  • Industry: Secreterial
  • Recruiter: 2MES
  • Tel: 02392 387722
  • Email: to view click here
  • Posted: 2022-03-08 23:30:02 -

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