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IT Support Technician / IT Helpdesk Assistant - Harrogate

IT Support Technician / IT Helpdesk Assistant - Harrogate

Office365, Windows 2016/2019 Server, LANs/WANs/VPN/VLANs .

Active Directory, TCP/IP networks, IT Support, Network Support, Helpdesk, SageX3

Location : Harrogate , North Yorkshire

Salary : £20,000 - £25,000 + Full Benefits Package

Details :

Well established Harrogate based global manufacturer are immediately seeking an IT Support Technician / IT Helpdesk Assistant to join their small IT Team to provide in-house firstline and secondline technical support to their endusers within their manufacturing and despatch warehouse.

The role is very hands-on, very much 'boots on the ground', with the possibility of hybrid working after 3-6months once you've become accustomed to the specialist work environment.

The role will entail the support of hardware/software, Office365 admin, CRM support, Virtual Server Support(VMware) as well as ensuring that the company's network infrastructure is running smoothly and efficiently.

Technically, candidates must ideally possess good skills in Office365 administration, Active Directory, Windows 2016/2019 Server, network administration (LANs / WANs / VPNs / TCP/IP / Firewalls, cabling, patching etc), and basic cybersecurity skills ideally utilising Sophos and Sonicwall.

There is no expectation that you possess all these skills, but a good complement of them would be appreciated.

The skills that you do not possess can be an opportunity to learn these new technologies.The key pre-requisite is that you have a couple of years commercial IT Support experience.

Notwithstanding the technical skills required for this role, equally important is a passion for computers (ie you build your own pcs at home / have a network at home etc), strong communication skills, as well as being a good team player.

Due to the variety of issues that you may face daily, the ability to be adaptable, logical, and methodical in your approach are critical.

Academically, you must possess ANY relevant IT / Computing / Computer Science qualification (BSc degree, diploma, certification - eg COMPTIA, Cisco, Microsoft, VMware etc).

This is a one interview stage recruitment process.

If you are up for a challenge, with a company that's going places, please APPLY NOW!

This role is commutable from Harrogate, Leeds, Bradford, York, Knaresborough, Ripon, Wetherby, Otley, Skipton, Wakefield, North Yorkshire, West Yorkshire

IT Mob Limited are acting as an Agency in relation to this vacancy, and are an Equal Opportunities Employer.


  • Start: ASAP
  • Duration: Permanent
  • Rate: £20,000 - £25,000
  • Location: Harrogate, England
  • Type: Permanent
  • Industry: IT
  • Recruiter: IT Mob Limited
  • Contact: Dennis Patel
  • Tel: 08456439060
  • Email: to view click here
  • Reference: /DP/HARR?SUP1
  • Posted: 2022-02-23 17:33:27 -

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