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Role: Account Manager (3PL) Location: Sheffield Salary: Circa £32,000 per annum Hours: 40 hours, Monday-Thursday 8am – 5pm, Friday 8am – 4.15pm Centric Talent are currently recruiting for an experienced and talented Account Manager for our client who are a leading end to end supply chain, global logistics and fulfilment business. You’ll be supporting a newly acquired and prestigious customer account, therefore, previous experience of Account Managing within a 3PL environment would be highly desirable (but not essential). You’ll be reporting into the Client Relationship Manager whilst actively communicating with your client daily, whether that is by email, Teams calls, or on/off site visits, so you will need a proven background of client facing experience.
You will be working to handle and resolve queries that may arise, for example, stock not dispatched in time from the warehouse.
You will be actively working with operations daily as well as the customer. Key ResponsibilitiesCustomer expectations: To effectively manage all expectations in line with achievable operational service levels.
Attend customer visits/meetings on and off-site including conference calls.Communication: Speak to all customers and refer any relevant customer intelligence to the Client Relations Manager.
Identify and communicate any potential issues internally and be the customer representative onsite.
Provide clear and concise processing instructions to internal departments. Analyse statistics and KPI’s: Creation of monthly reports detailing the KPI and SLA status.Transport: Liaise with Transport, 3rd party logistics providers and our customers to arrange and schedule all inbound/outbound deliveries.Processing Instructions: Responsible for updating Operations with clear and accurate processing instructions for all work completed on siteData Accuracy: Manage stock files and inbound/outbound reports to provide customers with accurate data and real-time stock updatesInvoicing: Invoice all processes and materials accurately to an agreed schedule with each customerCreate opportunities: Maximise growth opportunities in conjunction with the Client Relations ManagerSupport: Provide support to internal departments with any queries or issues relating to customers.Liaise effectively with planning teamContinuous improvement: Identify opportunities to improve customer experienceStock Control: Maintain stock control and stock file integritySkills and knowledgeExperience of 3PL Account Management (desirable)Previous experience within a customer / service facing role (min 2 years+)Strong negotiating skillsExperience of warehouse processing, and preferable experience of WMS solutionsConfident using IT systemsAccuracy and eye for detailBenefitsHolidays:25 days per annum plus 8 days bank holidaysDeath in service x3 their salaryEnhanced mat-pay full-pay for 6 months then standard from therefore afterPension: 5% paid by the colleague 3% by ASCWellness programmesFree on-site parkingWestfield Health Care Cashplan – allowing colleagues to save on everyday medical, dental & much more through a discounted plan accessible through a rewards gateway platform.Employee Assistance Programme giving colleagues access to a free 24/7 confidential helplineIf you feel you have the relevant experience, then we’d love to hear from you, apply today! ....Read more...
Type: Permanent Location: Sheffield,England
Start: 17/05/2024
Salary / Rate: £32000 per annum, Benefits: DOE
Posted: 2024-05-17 10:09:04
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Operations Manager – 3PL Warehousing – CV35 – Up to £45k DOE Or client provides global supply chain solutions to connect people, products, and providers all around the world.
With a presence in 170 countries and with more than 110,000 employees spread over 1,300 sites, they are well on their way to achieving their vision to be a Top 5 global 3PL. They believe that their employees are the key to their success.
They want to engage and empower their diverse, global team to co-create value with their customers through their solutions in contract logistics and air, ocean, ground, and finished vehicle transport. Are you and experienced manager or supervisor within a 3PL environment? Are you enthusiastic about directing inbound / outbound logistics? If so, we have an opportunity that would allow you to oversee site operations, ensuring consistent high level of service, profitability, and cost efficiency, while adhering to all applicable company and regulatory requirements. What will the role involveLead, direct, and manage inbound and/or outbound site operations to ensure that the operations staff executes service agreements at, or above the customer's standards.Maximize profitability through superior customer service, effective and prompt communication, and follow-up on all pending matters with the customer.Manage revenue and expenses to budget constraints.Plan and monitor daily staffing schedules and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives.Ensure directives, rules and procedures are communicated to all operations' staff.Ensure safety methods, practices and programs are implemented and maintained.Ensure that freight is being moved in a safe and timely manner utilizing appropriate equipment and tools.Maintain a clean, professional, and safe working environment by inspecting and scheduling maintenance and ensuring all office and warehouse equipment is accounted for and in safe working condition.Manage and oversee administrative functions to ensure all paperwork is processed efficiently and in a timely manner and meets all compliance requirements.Personally coach, train and mentor direct reports and provide career development opportunities through training and quality management activities. Essential Skills & Experience Min 2 – 3-yearsexperience within a management/supervisory role within Logistics or 3PLStrong customer facing experience.Excellent communicator at all levelsAbility to allocate work assignment.Demonstrated experience in managing the financial aspects of a department.Ability to read, analyse, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.Ability to write reports, business correspondence, and procedure manuals. Qualifications & SkillsHigh School Diploma or GED, bachelor’s degree in Transportation, Logistics or Supply Chain Management preferred or equivalent combination of work experience and education.Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.Hours of Work – Day Shift – Full Time Salary £40 - £45 k (DOE)Please note this will be temp to perm.
If you feel you have the relevant experience then we would love to hear from you, apply today! ....Read more...
Type: Contract Location: Wellesbourne,England
Start: 15/05/2024
Duration: Contract 3-6 months then moving to permanent
Salary / Rate: £40000 - £45000 per annum, Benefits: DOE
Posted: 2024-05-15 16:03:02
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Experienced Warehouse Operatives - Bolton – Temp to Perm Role - Friendly Environment - Night Shift – earn up to - £13.60 including shift allowance per hour.
Apply today! Centric Talent is currently recruiting for experienced Warehouse Operatives to join our client located in Bolton. Our client is one of the most established names in the UK bathroom industry and truly is your "home for bathrooms". For over 30 years our client has offered the most popular styles at affordable prices.
The key to their success is simple - they have rapidly expanded into exciting new product groups to be at the forefront of the market.
With over three decades of manufacturing experience, they hold extensive market knowledge and the ability to offer new products at the right price to their customers. They are looking for people to join their warehousing team, who fit the bill - dynamic, driven, and adaptable - just like they are! Previous experience in a logistics environment and working in a warehouse environment is preferred.
Due to the nature of the product this role will involve some heavy lifting work of bathroom products. Key Areas of Responsibility: As a warehouse operative for this prestigious client, you will be responsible for: Ensuring deliveries of bathroom furniture are picked, packed, and dispatched to an excellent standard.Making sure goods are sent out on the correct pallet type with the correct over packaging.Overseeing deliveries leaving the building and ensuring they are in good condition.
Making sure deliveries are dispatched by the correct carrier utilizing the correct packaging.Loading and unloading product Using MHE Equipment Adhering to all warehouse & health and safety processesKeeping working areas clean, tidy, and safeEnsuring that all required deliveries are photographed before they leave the building.Other general warehouse duties as and when required.This list is not exhaustive - your role will develop and change, and we are looking for people who are interested in growing with the role. It is also important that you can work in line with our client's strict H&S requirements, to keep yourself, and your colleagues safe at work.
Full training on all H&S requirements and each element of the job will be provided to you when you start. Warehouse Operative: Essential Skills Confident in using a computer, with general IT skills.Both numeracy and literacy skills at a proficient level Ability to use MHE equipment is advantageous. The ability to work well alone, and in a team. Strong experience working within a warehouse environment. Keen eye for detail is essential. The ability to work well under pressure, in a target driven environment.Due to the nature of the product being bathroom furniture this role will involve lifting work of bulky bathroom items. The above is a basic list of the skills we are looking for, if you wish to be considered for this role - if you have the right skill set (even transferrable ones) then we want to hear from you! Warehouse Operative: Hours of Work Shift is Sunday to Thursday 10pm - 6am 40 hours per week £13.44 per hour rising to £13.60 after 12 weeks (this includes night shift allowance) Please note this is monthly pay, paid on the 28th of each month Training for this role will be conducted on day shift. Warehouse Operative: Benefits PackageImmediate starts available. Free & secure car parking/Bicycle storage Onsite canteen Excellent break facilities Fantastic holiday entitlement £13.44 per hour rising to £13.50 after temporary probation period. Temp to perm opportunity.Overtime after 40 hours per week at time and one third If you have previous warehouse experience and are looking for a change, or you would be interested in undertaking a new challenge and like the sound of this fantastic opportunity, we would love to hear from you. Simply click APPLY and our Recruitment Specialists will be in touch to go through the detail with you, and hopefully get you booked with our client for your first interview! Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Centric Talent will be acting within your interest and will contact you in relation to the role, either by email, phone, or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or the GDPR please contact us. We are an equal opportunities business and we are determined to ensure that no applicant receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable Please be aware, Centric Talent do NOT charge any fees for arranging work for you – if anyone asks you for money to organise an interview or assessment, please contact us immediately. ....Read more...
Type: Permanent Location: Bolton,England
Start: 08/05/2024
Salary / Rate: £13.44 - £13.60 per hour
Posted: 2024-05-08 09:36:05
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Role - Indirect Category Manager – hand tools and fixings Location - Ashby-de-la-Zouch (hybrid role with occasonal travel to Head Office) Contract opportunity – circa £400 per day DOE The Category manager will be responsible for the management of a range of key in-direct categories which are critical to the operational effectiveness of our clients business. This will be a challenging role in which you will have all of the necessary Procurement skills to manage assigned In-direct category expenditure to ensure that annual agreed targets are delivered in full (experience of the category management of hand tools and fixings is highly beneficial) Your ability to work closely with budget holders and key stakeholders to develop and deploy sourcing strategies within a transformational environment will form an integral part of this role. Your commercial focus and continuous improvement mind set will support the business to drive cost from the operations and engage with supply partners to introduce new technology, innovation and ideas to deliver significant value to the business Strong supplier management and demand management are required for this role in order to ensure continuity of supply to the various business operations. Key Accountabilities To lead the Procurement activities within your area of responsibility.
This will typically include:- Forge strong working relationships with key suppliers and stakeholdersImplement a clear business plan and deliver against the targets agreedManage, coordinate and prioritise workload within your area of responsibilityCommunicate supply risks and mitigation proposals to Management and Stakeholders for considerationLead all contractual negotiations with suppliers to ensure that commercial propositions are secured upon the most favourable Terms & Conditions of businessManage the supplier selection process through to contract implementation.Ensure contractual agreements are met in full by measuring & monitoring performance in terms of quality, cost, delivery and service, including stakeholder feedback Offering strong contributions within the wider Procurement activities: Strong contribution towards the Annual Procurement Plan and achievement of annual performance targetsIdentify opportunities to contribute towards the cost reduction pipelineSharing of knowledge, skills and best practices within the wider Procurement teamSupport the implementation of effective Procurement Policies & ProceduresMonitor and report against agreed Key Performance Indicators and market trends Strategic Focus Develop and implement category strategies in conjunction with the appropriate stakeholdersForge strong working relationships with the global Procurement and procurement teams in other countries as an integral part of leveraging and standardisation Tactical Process Management Define, assess, qualify and evaluate SuppliersStrong stakeholder engagement when determining scope of works / service levelsManage RFX Process for assigned categoriesPrepare recommendations following commercial evaluation of Supplier’s business proposalsImplement Supplier development programs Knowledge, Experience & Skills CIPS Qualification (or) degree within business and finance, supported by the appropriate procurement experience.Procurement experience gained preferably from a string IN-direct procurement backgroundCAPEX and or Capital expenditure projectsExcellent teamwork ethic with a natural ability to develop strong relationshipsGood understanding of identifying risks within the supply chain processCapable of independently leading the negotiation process and building a negotiation chronologyStrong understanding of contract law and experienced within contract drafting and the negotiation of Terms and Conditions of business is essentialThorough understanding and application of leading Procurement Tools & TechniquesExperience within the Total Cost of Ownership cost modeling principle (TCO) and its application with SuppliersProven track record of cost analysis models for the procurement of goods and servicesExperienced in conducting Supplier evaluation and capability assessmentsExcellent working knowledge of Microsoft office - Word, Excel and PowerpointExceptional influencing and change management skillsStrong stakeholder engagement If you feel you have the relevant experience, we’d love to hear from you, apply today! ....Read more...
Type: Contract Location: Leicestershire,England
Start: 02/05/2024
Duration: ongoing
Salary / Rate: £400 per day, Benefits: contract - ongoing
Posted: 2024-05-02 11:09:06
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Job title: Airfreight Customer Service OperativeLocation: Heathrow Gateway, HounslowContract role - Maternity cover 6-9 monthsSalary - £28,704hours: 40 hours per week - 8.30 - 17.30About the role As part of the country level customer service team this role is primarily accountable for providing customers with a consistent and positive experience when dealing with our client.
This individual will act in accordance with strategy, tactical and operational guidance put in place by the AIR product organisation.
The individual will be expected to execute their role in accordance with our clients customer service and operational excellence guiding principles. Primary responsibilities include the daily delivery of superior customer service, proactive service recovery and constant communication excellence all contributing to the overall customer satisfaction when engaging with our client. This role focuses on enhancing the customer experience, building new and strengthening existing relationships through consistent and seamless delivery of great customer service, along with pro-active service recovery where required.
The knowledgeExperience and skills required to undertake the level at a fully competent level: A collaborative, innovative and commercially driven individual with strong stakeholder engagement skills, with demonstrable operational delivery experience already working at a similar level to this role, who can really develop, shape and drive our Commercial offering.
You will have both demonstrable commercial (commercial gateway and pricing environment is essential) and operational experience within Airfreight coupled with strong overseas Air Freight market knowledge. Experience within Air OperationsExperience within Finance and Administration If you feel you have the relevant experience then we'd love to hear from you, apply today! ....Read more...
Type: Contract Location: Hounslow,England
Start: 29/04/2024
Duration: Maternity cover 6-9 months
Salary / Rate: £13.80 per hour
Posted: 2024-04-29 10:26:02
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E-commerce Trader – Permanent Position – up to £30k DOE - Apply today! Our amazing client is looking to expand their digital footprint through integrating with many of the UKs leading customer sales platform for home fixtures and fittings.
They are seeking a talented and experienced E-commerce Trader to lead their digital marketing efforts across key platforms, including eBay, Amazon, B&Q, ManoMano, and OnBuyThe role will involve overseeing multiple online platforms, optimising product listings, and maintaining a consistent brand presence. Utilising tools like Akeneo & Intelligent Reach to enhance product data, reduce clearance stock, and drive increased performance. The successful candidate will create insightful reports, collaborate with cross-functional teams, and ensure compliance with SLAs to grow our sales & profit on each platform. Key Areas of Responsibility: Oversee day-to-day operations on multiple online marketplaces & websites, ensuring smooth and efficient operations.Collaborate with internal teams such as Marketing and Design to manage product listings, optimizing content, and ensuring accuracy of data for each platform.Ensure a consistent and appealing look and feel for products across all channels.Implement brand guidelines and maintain a strong brand presence on each platform.Utilize Akeneo or similar tools to optimize product data for each channel, seeking to improve search visibility and conversion rates.Reduced our volume of clearance stock and whilst maximising returnGenerate regular reports on current performance to KPIs, reasons for current trading, customer feedback, and market trends.Provide actionable insights from channel data to contribute to strategic decision-making, ranging, process and pricing.Develop and execute growth plans for specific product categories and channels.Identify opportunities for expansion and work with other departments such as marketing & commercial to implement strategies to increase sales and profit.Monitor and ensure compliance with each channel's Service Level Agreements (SLAs).Collaborate with the Customer Services team to address customer inquiries, reviews, and feedback to enhance customer satisfaction that is key to our clients performance on each channel.Implement promotional campaigns and product launches across various channels.Identify areas for process improvement and efficiency in managing marketplace operations.Stay updated on ecommerce trends and technology advancements to enhance overall performanceSkills and ExperienceProven experience in ecommerce marketplace management, preferably within a manufacturing or retail environment.Strong analytical skills with the ability to interpret data and derive actionable insights.Familiarity with Akeneo, Intelligent Reach or similar product information management tools.Excellent communication and collaboration skills.Knowledge of online marketplace trends, best practices, and competitor landscapes.Demonstrated ability to drive growth and meet performance targetHours of Work and Salary Monday to Friday Flexible start and finish times Salary £25,000 - £30,000 depending on experience.If you feel you have the relevant experience then we'd love to haer fron you, apply today! Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Centric Talent will be acting within your interest and will contact you in relation to the role, either by email, phone, or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or the GDPR please contact us.
We are an equal opportunities business and we are determined to ensure that no applicant receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Please be aware, Centric Talent do NOT charge any fees for arranging work for you – if anyone asks you for money to organise an interview or assessment, please contact us. ....Read more...
Type: Permanent Location: Halifax,England
Start: 26/04/2024
Salary / Rate: £25000 - £30000 per annum, Benefits: Salary negotiable depending on skills and experience
Posted: 2024-04-26 11:27:07
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Planning Manager - Sheffield – salary up to £45k (DOE) - Apply Today!Centric Talent are currently recruiting for an experienced and talented warehouse Planning Manager for our client who are a leading end to end supply chain, global logistics and fulfilment business.We are looking for an experienced planning manager who has a solid understanding of planning resources and forecasting trends and patterns in the warehouse to achieve maximum efficiency and productivity in site operations.Planning Manager: Individual Requirements You will be responsible for creating accurate short, medium, and long-term plans for the site and will be supported by the site General Manager and together ensure that the overall site planning is accurate and reflects real time data, including staffing, space and equipment planning, whilst providing commercial insight to the wider team. Creation of short, medium, and long-term plans based on customer volumes to provide the site with accurate information.Creating a daily productivity analysis and providing insights and recommendations on issues raisedChecking and monitoring the accuracy of customer forecastsCreation of dashboards with plan/actual comparisons that show deviations in volumes and costs.Providing innovative and flexible solutions to ensure that the planned volumes meet customer requirements, and that the profitability of the site is maintained.Work with the General Manager to understand planning requirements and translate business objectives into a commercially viable workforce plan. Planning Manager: Skills and experience required. Experience with planning models for peak demands advantageous.Excellent relationship building skills with internal teams.Experience working within a multi-site 3PL environment highly desirable.Advanced knowledge in the use of Excel, VBA and/or analytical SQL or comparable knowledge is essentialUnderstanding of financial reporting and commercial awarenessExperience with warehouse management systems.Exceptional analytical and problem-solving skills Salary Information Salary £35,000 - £45,000 (DOE)Planning Manager: Working Hours Monday to Thursday 8am – 4.15pmFriday 8am – 5pm40 hour per weekEmployee Benefits33 days per annumHoliday purchase scheme of up to 5 days per yearDeath in service x3 salaryPension: 5% paid by the colleague 3% by clientWellness programmesFree on-site parkingHealth Care Cash planCareer progression and development ....Read more...
Type: Permanent Location: Sheffield,England
Start: 26/04/2024
Salary / Rate: £35000 - £45000 per annum
Posted: 2024-04-26 11:20:07
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Job role: Electrical Qualified Supervisor (QS) Location: Wigan Package: Basic up to £45,000 + company car Our client, a contracting firm operating in the private and social housing sectors with expertise in domestic and commercial electrical projects, is seeking to hire an Electrical Qualified Supervisor (QS).
The selected candidate will be responsible for overseeing and approving all electrical certifications within our company's NICIEC registration.
The position, based at our Head Office, involves providing technical support for various aspects of electrical installation works, conducting pre and post-installation checks, and performing site inspections when required.
Additionally, the role includes offering trend analysis, conducting Toolbox talks, and delivering Safety briefs.
You will also be responsible for managing a team of employed electricians and subcontractor electricians.
Although their Head Office is located in the Northwest (Wigan), the nature of projects may necessitate nationwide travel. An ideal candidate for the Electrical Qualified Supervisor (QS) role should possess the following qualifications, skills, and attributes: Electrical Qualifications:Holds relevant electrical qualifications and certifications.Demonstrates a strong understanding of domestic and commercial electrical work. Supervisory Experience:Proven experience as a supervisor in the electrical field, overseeing projects and certification processes. NICIEC Registration:Up to date and experience with NICIEC, showcasing compliance with industry standards and regulations. Technical Expertise:Adept at providing technical support for various aspects of electrical installation works and supporting all areas of the business. Quality Assurance:Ability to ensure and maintain high standards of quality and compliance with electrical regulations. Inspection Skills:Competent in conducting thorough site inspections and pre/post-installation checks. Communication Skills:Strong communication skills to provide clear guidance and support to both internal teams and external stakeholders. Analytical Skills:Capable of performing trend analysis to identify areas for improvement and efficiency. Safety Focus:Prioritises safety, with the ability to conduct Toolbox talks and Safety briefs effectively that will identify an uptrend in quality. Flexibility and Travel:Willingness to travel nationwide as projects demand. Problem-Solving:Demonstrates effective problem-solving skills, addressing issues that may arise during electrical installations. Documentation Skills:Proficient in maintaining accurate and detailed records of electrical certifications and inspections. Team Collaboration:Works collaboratively with team members and coordinates efforts to ensure project success. Team Player:Capable of working collaboratively in a team-oriented environment. Detail-Oriented:Attention to detail in analysing and documenting technical information. Adaptability:Adapts to changing project requirements and industry regulations. Employee Perks:Company-provided vehicle and fuel card.Full complement of company uniforms.Overtime opportunities.Travel expenses during work away assignments.21 days of annual leave plus recognised Bank Holidays.Access to a pension scheme.Provision of tools and necessary training.Exciting prospects for career growth and advancement. Required Qualifications:Previous experience or familiarity with the QS roleEssential 18th Edition certificationEssential 2391 certificationEssential Level 3 Electrical Installation qualificationProficient computer skills and familiarity with bespoke platformsEssential possession of a Gold Card If you feel you have the relevant experience, then we’d love to hear from you, apply today! ....Read more...
Type: Permanent Location: Wigan,England
Start: 25/04/2024
Salary / Rate: £45000 per annum, Benefits: DOE
Posted: 2024-04-25 10:56:04
