Repairs Scheduler

Repairs Scheduler – £28,000 per annum - Permanent | Billericay
Full-Time | Monday – Friday

Are you an organised and proactive individual looking to join a thriving team within the property repairs sector?
Our client, a leading repairs and maintenance contractor based in Billericay, is seeking an experienced Repairs Scheduler to join their busy office on a permanent basis.

The Role: As a Repairs Scheduler, you’ll play a key part in ensuring the smooth and efficient delivery of reactive and planned maintenance works.

You’ll be responsible for coordinating operatives, managing appointments, and ensuring customers receive a high-quality and timely service.

Key Responsibilities:

• Scheduling and allocating work to operatives across multiple trades
  
  
• Liaising with tenants, clients, and engineers to arrange appointments
  
  
• Monitoring job progress and updating the internal system
  
  
• Managing diaries, ensuring SLA and KPI targets are met
  
  
• Handling incoming calls and emails in a professional manner
  
  
• Supporting the wider team with general administration tasks
  
  

• Previous experience in a repairs, maintenance, or housing scheduling role (essential)
  
  
• Strong organisational and communication skills
  
  
• Confident using scheduling or CRM systems
  
  
• Ability to work under pressure and manage a busy workload
  
  
• A team player with excellent attention to detail
  
  

• Permanent, full-time role (Monday to Friday)
  
  
• Office-based in Billericay
  
  
• Competitive salary and great company culture
  
  
• Opportunity to join a well-established contractor with genuine career progression