Claims & Assurance Lead

Location: UK

Role Summary: A leading global Climate Change NGO is recruiting an experienced Claims & Assurance Lead to spearhead innovative and leading-edge initiatives on climate-related claims and assurance processes.

This role involves overseeing the development, management, and governance of sustainability claims associated with the organisation's standards, ensuring integrity, regulatory compliance, and responsiveness to evolving ecosystem needs.

Key Responsibilities:

• Establish and lead a dedicated Claims Unit within the Quality Team, developing and implementing robust claims policies and procedures across all standards.
• Lead an internal, cross-departmental Claims Taskforce, ensuring alignment on claim types, substantiation requirements, and data accuracy related to GHG inventory accounting and performance assessments.
• Facilitate external expert working groups, engaging senior stakeholders in climate action to refine claims guidelines and assurance processes.
• Develop and maintain the overarching Claims Policy aligned with international best practices such as the ISEAL Code of Good Practice and Claims Guidelines.
• Oversee the integration of claims requirements into various standards, including Corporate Net Zero, Financial Institutions Net Zero, and sector-specific standards.
• Ensure alignment of claims with standard validation outputs and organisational validation processes.
• Initiate and manage a dedicated unit responsible for claims approvals, management, withdrawals, and alignment with the organisation's public-facing dashboards.
• Collaborate closely with the Legal, Communications, Compliance, Technical, Outreach and Engagement Teams, and Standards Development Team.
• Line manage a growing team (currently one Standards Analyst, potentially up to three FTE reports).
• Lead internal deliberations on assurance models and strategies, and perform regulatory landscape analysis related to claims.

• Minimum 8 years of experience in voluntary sustainability standards development, ideally with a member of the ISEAL community.
• Strong knowledge of regulatory developments, including EU Green Claims Directive, CSRD, EUDR, and FSA UK.
• Deep understanding of GHG accounting challenges, greenwashing risks, and complexities associated with Scope 3 emissions.
• Proven ability to align claims frameworks with validation and assurance processes.
• Experience facilitating senior-level workshops and governance discussions.
• Proven project management and stakeholder engagement expertise.
• Strong analytical skills and attention to detail.
• Familiarity with the GHG Protocol and ISO 14064 series.

• Experience with digital traceability technologies (e.g., blockchain, data analytics).
• Understanding of sustainability communications and consumer engagement strategies.

• Strong leadership and decision-making abilities
• Exceptional written and verbal communication skills
• Problem-solving and proactive mindset
• Collaborative approach across diverse teams
• Adaptability to dynamic environments
• High accountability and ownership
• Resilience under pressure, effective stress management

• Full-time, fixed-term (12 months) role based in the UK, with potential for extension.
• Candidates must have the legal right to work in the UK; visa sponsorship is not available.

• Salary range: £55,000 to £87,000 per year (gross), depending on experience and location.
• Opportunity to contribute to one of the fastest-growing initiatives in global climate action.
• Professional training and development opportunities.
• 30 days annual leave plus UK bank holidays.