Systems Technician

Systems Technician | IT Technology | Gibraltar | Office based

Systems Technician required for an exciting and diverse Gibraltar based company.

We are looking for a Helpdesk / Systems Engineer to help build out, maintain, and troubleshoot our rapidly expanding infrastructure.

You will be part of a small and dynamic team that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security.

Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis.

What's on offer to you?

• Genuine career progression


• Exciting new projects


• Career changing opportunity with an International Organisation

What You Will Be Doing

• Manage and monitor all installed systems and infrastructure


• Proactively ensure the highest levels of systems and infrastructure availability


• Manage and document system configuration


• Participate in the design of information and operational support systems incl.
  
  redundant and high availability server, network, VoIP and mass storage deployments


• Install, configure, test and maintain operating systems, application software and system management tools


• Write and maintain custom scripts to increase system efficiency and minimising human intervention


• Evaluate systems, as well as overall architecture and performance, to recommend improvement


• Design and maintain disaster recovery plans, and enforce backup and archival procedures


• Design, implement and promote high levels of security practices and procedures across all systems and data


• Incident and Problem Management


• Responding within agreed SLAs to call-outs, incidents or problems


• Prioritising and managing open cases at one time


• Accurately record, update and document requests using the IT service desk system


• Liaise with vendors and other IT personnel for problem resolution

What You Will Need to Succeed in This Role

• BS/MS degree in Computer Science, Engineering or a related subject an advantage


• 3+ years' experience in the below list:


• Exposure to installing and configuring a variety of computer hardware such as mobile devices, desktops, servers (HP, IBM, Dell), network devices (switches, routers, firewalls, access points), and storage arrays


• Proven working experience in installing, configuring and troubleshooting high availability Windows and UNIX /Linux based environments.


• Experience working with virtualization technologies and systems (e.g., VMware, Hyper-V)


• Experience in configuring and managing monitoring systems (incl.
  
  Nagios, Zabbix, OpenNMS, Netflow)


• Solid networking knowledge (OSI network layers, TCP/IP)


• Proven working experience with network switches, firewalls and large WiFi deployments (Cisco, Unifi).


• Configuring and maintaining VPN technologies and configurations an advantage (OpenVPN, IPSec)


• Working with VoIP systems including SIP and IP telephony solutions (Avaya, 3CX)


• Knowledge of mass storage systems including SAS, SATA, RAID arrays, volumes, LUNs, iSCSI, NFS and SMB protocols, and Block and File level Snapshot technologies.


• Experience working with high availability DAS, NAS, SAN architectures (e.g., HP MSA, QNAP, Synology)


• Solid Cloud experience, preferably in Azure, Office 365 environments

Keywords: Systems Technician | Gibraltar | Network | Infrastructure | Cloud