Contract Support

Contract Support - North Greenwich, London - Up to £32k per annum  

CBW Staffing Solutions are seeking a skilled Contract Support specialist to join our Facilities Management client's team on a permanent basis.

The Contract Support will play a vital role in ensuring the smooth execution of contracts, managing client relationships, and coordinating various aspects of FM services.

Key Duties:

• Understand, anticipate and deliver internal and external customer needs while building effective relationships
• Efficiently respond to both internal and external customers through effective communication and personal accessibility
• Ensuring systems both internally and externally are updated with the correct information and documentation
• Helpdesk; including but not limited to; logging, distributing, and closing down of reactive calls
• Maintain all maintenance asset files ensuring paperwork meets contract and H&S compliance
• Assist Contract Manager in production of the contract monthly report
• Ensuring compliance to policies and procedures
• Assisting the Management in ensuring compliance with H&S requirements, including H&S reporting e.g.
  
  Hazard Reporting) and promoting a safe working environment
• Raising quotes onto in house system and following through process / requirement to the completion of the works
• Liaise, organise, and raise purchase orders to Sub Contractors for both annual contract maintenance works and specialist reactive works
• Manage spend against budget when raising reactive purchase orders
• Collate monthly forecasting on reactive works the client
• Produce monthly reactive invoicing and issue to client

• 2 years’ experience within an administrator role
• You will be able to demonstrate excellent customer service skills and commercial awareness
• Financial reporting experience
• Intermediate / Advanced level in Excel
• Computer literate
• IOSH Managing Safely