Apcoa Parking UK

Contract Manager - West Midlands

Contract Manager – West Midlands-  £30-£35k per annum (Dependent on experience)
Are you an experienced Contract Manager? Are you commercially focused? Are you good at building client relations?

If you answered yes to these questions, then we may have the role you have been looking for.

We are looking to recruit a commercially minded Contract Manager.  You will lead, support and motivate the team, developing them to manage resources to deliver an effective and efficient business function.

This will achieve the budgeted financial results and deliver a performance that reliably exceeds the service levels and KPI standards agreed with the client.

Customer service is key to the success of this account.

The Contract  Manager must ensure that all team members are focused on bringing consistently excellent levels of service.

This includes all stakeholders, particularly members of the public.
We are looking for someone that will engage in stakeholder and operations management.

You will be commercially astute, with the ability to provide dynamic and inspirational leadership in a demanding environment.

What will you do?

  • You will oversee budgeting and cost control across contracts.
  • Be responsible for the operational management of contracts.
  • Manage the team, including appraisals, disciplinaries, rotas and any arising conflicts.
  • In charge of ensuring Health & Safety policies are adhered to.
  • You will be in charge of building client relations.
  • Responsible for account Management and business development.
What type of skills and experience do you need?
  • Proven multi-disciplinary experience in operational, contract, commercial and project management 
  • You will have 2 years minimum contract management experience in a client facing role.
  • Experienced in setting and managing budgets and KPIs performance.
  • Strong leadership and people management skills; you should be able to coach, motivate and train staff to produce positive results.
  • Excellent communication and interpersonal skills at individual, team and group level.

    You will be equally secure and effective in communicating with front line staff, managers, Directors and members of the public.
  • Excellent relationship management skills and able to build, develop and maintain positive working relations with clients, suppliers and internal support services.
  • Able to produce informative and concise reports and make effective oral and written presentations.
What is on offer to you?:
-Salary £30-£35k per annum (DOE)
-33 days holiday (including 8 Bank holidays)
-Pension
-Training and Development
-Employee discount scheme


Does this sound like you? Click "apply" today and one of our team will be in touch soon.


  • Start: 28/03/2024
  • Rate: £30k - £35k DOE
  • Location: Dudley,England
  • Type: Permanent
  • Industry: Customer_services
  • Recruiter: Apcoa Parking UK
  • Contact: APCOA Admin
  • Tel: 018 95 27 25 00
  • Email: to view click here
  • Reference: 2716
  • Posted: 2024-03-28 14:00:05 -

  • View all Jobs from Apcoa Parking UK


Share Job