Head of Compliance

Head of Compliance - Online Gaming - Gibraltar


EU applicants may only apply


cĀ£Market Rate Plus Excellent Benefits and Relocation


SRGEurope are seeking an experienced Head of Compliance/MLRO for an enterprising Online Gaming company in Gibraltar.

The Head of Compliance/MLRO will own and deliver the groups compliance strategy in all its current and future licensed territories.

Through the effective management of a small and evolving compliance team, the Head of Compliance/MLRO will ensure that the group fulfils its regulatory commitments.

Working closely with the MD and senior management team the Head of Compliance/MLRO will drive a compliance first culture and champion all aspects of licensed regulation obligations whilst maintaining a strong and pragmatic commercial outlook.


Head of Compliance/MLRO Responsibilities:


Key areas of responsibility common to all licences both current and future are:



  • Verification hence preventing minors from accessing gambling products

  • AML/ Fraud, keeping crime out of gambling (MLRO)

  • Social Responsibility, safe guarding the vulnerable from gambling

  • Product Fairness, ensure independent testing of products, clear rules and terms

  • Marketing, ensuring all customer communications meet regulatory requirements

  • The groups expert in the development and implementation of regulations and processes in respect of gambling compliance and governance

  • Ensure all marketing approvals are consistent across the group and meet the industry standards

  • Lead new licence applications in consultation with legal partners and regulators

  • Engage with trade industries and consultants to scope out new markets

  • Liaison with other customer facing operations - KYC/Account Security to ensure compliance and regulatory matters are being upheld across the business

  • Work as a liaison with crime authorities requiring information and reports on security incidents include local polices, GFIU, NCA, other law enforcement agencies

  • Prime contact for Anti Money Laundering / proceeds of crime act (MLRO)

  • To ensure ongoing compliance with regulations and technical standards in all jurisdictions, retain licence, maintain good relations with regulators and protect business reputation

  • To provide comprehensive guidance to the business on requirements in new jurisdictions, including early identification of problem areas and efficient allocation of business resources

  • Customer Escalations, provide aggrieved customers with a comprehensive and insightful response, avoid reputational damage, identify and resolve process, procedure and or technical issues


Head of Compliance/MLRO Profile:




  • Relevant Compliance qualification

  • In-depth understanding of the gaming industry, products, operators and trends.

  • Substantial practical and theoretical experience dealing with regulatory compliance, verification, AML/ Fraud, ASA, social responsibility and data protection

  • Appreciation of the customer experience with a strong focus on customer relations.

  • Modern compliance professional mentality, i.e.

    business and customer focused rather than prescriptive

  • Strong communication and inter-personal skills

  • Excellent negotiation and presentation skills

  • Principle based and results driven approach to problem solving

  • Flexibility, meet the changing needs of the Business, Regulators and Commission

  • Integrity and Openness, demonstrating a fair, consistent, open and honest approach

  • Able to challenge assumptions and also be challenged and adapt accordingly within the framework of a positive team-orientated environment


If you have the necessary attributes to succeed as Head of Compliance/MLRO, please apply now for immediate consideration.


Head of Compliance | MLRO |Online Gaming |Regulatory Compliance | AML |Fraud




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